Patient Access Educator II-Admitting

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Job description

Description

CHRISTUS Santa Rosa Health System is about people. People we meet and care for; people whose lives we enhance, and those whose lives we save. CHRISTUS is about the people who work here: our award-winning medical staff, dedicated housekeeping staff, compassionate nurses and patient-focused ancillary staff. We're about people who need us, from small bumps to massive trauma, no matter their economic bracket. We're about the people of San Antonio, New Braunfels, and all the South Texas communities we serve. Since 1869, CHRISTUS Santa Rosa Health System has grown and flourished just as South Texas has grown. We remain the only Catholic faith-based, non-profit health care system in San Antonio and New Braunfels. Our healing ministry now includes five full-service hospitals with 1,159 licensed beds, and a number of specialty centers.

If you are looking to join a rapidly growing faith-based organization that encourages professional development, we want you to become a part of the CHRISTUS Santa Rosa family!

Summary:

The Educator develops, implements and maintains formal new hire orientation and on-going training programs. Education will be focused on Associate development to achieve data integrity as it relates to managing receivables and maximizing reimbursement. The Educator performs Quality reviews and provides feedback to ensure a high level of accuracy on registrations. The Educator effectively conveys and communicates information and ideas to internal and external customers.
Facility specific functions performed by Patient Access to be determined locally. Example: Patient Access department performs patient registration, insurance verification and eligibility, pre-certification, upfront collection of co-payments, deductibles and prior balances, financial screening, scheduling functions, cashiering, collect patient valuables, quality assurance and education, patient escort, and customer service.
This is a professional position that requires proficient teaching abilities and the interpersonal skills to establish trusting relationships with Associates and Management, and is responsible for the development of improved performance competencies for the department staff.

Requirements:

High school diploma or equivalent required.
Associate Degree preferred with emphasis in health/business related field or equivalent work experience.
Three years hospital registration experience or a comparable position required.
Supervisory experience preferred; education experience is a plus.
Certified Healthcare Access Associate (CHAA) through National Association of Healthcare Access Management (NAHAM) completed within 6 months of employment and no later than associates first anniversary; must keep current thereafter.

Work Type:

Full Time