Property Manager - Multifamily

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Job description

Description

Administers and maintains all phases of community operations. Specific areas of responsibility include personnel functions, community maintenance, monitoring market conditions, budget control, and advertising. Effective in resident relations and resolution of resident issues.

• Hires, trains, evaluates, and supervises all on-site employees under the direction of the Regional Manager.
• Coaches and counsels on-site employees and offers promotion recommendations.
• Prepares and conducts performance reviews and recommends salary increases.
• Handles disciplinary action, including terminations, completes counseling summaries, and communicates status to the Supervisor.
• Conducts community staff meetings on a regular basis. Attends management meetings when scheduled.
• Supports the overall marketing efforts and monitors outside marketing, online marketing, and posts to social media
• Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.
• Oversees develops and participates in various leasing programs to ensure their success.
• Reviews approve or deny resident applications consistent with rental criteria for the property.
• Ensures that staff is implementing residential retention and renewal programs.
• Ensures the completion of various daily, weekly, and monthly reports, in a timely and accurate manner. Reviews the reports and makes operating recommendations to the Regional Manager.
• Ensures compliance with policies and procedures.
• Understands and applies principles of Fair Housing.
• Responsible for understanding state landlord-tenant laws.
• Prepares and follows guidelines of the community operating budget. Ensures accuracy of financial reporting and prepares financial report documents as required by Regional Manager.
• Processes and approves the payment of all invoices. Prepares all payroll and online related attendance activity of staff accurately and in a timely manner. Maintains a record of regular and consistent attendance.
• Completes and submits monthly commission spreadsheets to Regional Manager in a timely manner.
• Responsible for ensuring that all files for commissions are complete and accurate.
• Monitors the maintenance activities to ensure resident requests and preventive maintenance programs are being performed according to company standards.
• Reports or offers recommendations for community capital improvements or repairs through the budget development process and implementation.
• Consistently monitors emails for pertinent information and responds in a timely manner to appropriate persons. Maintains professional email etiquette at all times.
• Maintains open and clear communications with the community staff and Supervisor.
• Assists other on-site employees as needed.
• Strives to continuously meet or exceed resident satisfaction.
• Attends and participates in training programs as requested. Insures all on-site staff has completed necessary courses in a timely manner.
• Attends and monitors various community recreational and social activities.
• Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, subordinates, coworkers, and the general public.
• Performs other duties as assigned.

Requirements

Physical and visual activities are commonly associated with the performance of the essential functions of this job. "Commonly associated" is not intended to mean always or only. There may be different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

A high school diploma or equivalent is required. A college degree or related coursework in business, hospitality, or property management is beneficial. A minimum of two years of residential or commercial property management experience, including supervisory responsibilities, is preferred. Excellent communication, organizational, and leadership skills are necessary. Prefer sales/multi-family leasing experience and product sales. Marketing and budgeting experience preferred. Computer literacy is required. Experience with OneSite and OPS property management and/or accounting software preferred.

Able to operate a computer with internet and email capabilities, telephone, fax, and copier. Knowledge of Microsoft Word and Excel is preferred. Must have a valid driver's license, vehicle, good driving record, and insurance. The ability to work weekends is required.

Ability to lift, push, pull or carry up to 15 pounds for the distribution of documents, supplies, materials, etc. to various locations throughout the office/residential property.

Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and quickly, including answering phones, attending meetings, written correspondence, or other forms of communication. Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending, or folding for the purpose of proper records development and/or management.

As a team member, you represent our company. While you are on the job or at an industry or company-sponsored event, our company expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required at the property, you are expected to wear it. Refer to our company's General Appearance Guidelines in the Employee Handbook for additional information.

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Spring, TX 77373: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Property management: 1 year (Preferred)
• OneSite: 1 year (Preferred)
• Yardi: 1 year (Preferred)
• Multifamily: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location