Owner Relations Property Mgr

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Job description

Company Description

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there! About Westgate Park City The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they're artists attending the Sundance Film Festival, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and with us welcome the world to Park City.

Job Description

SUMMARY Under the direction of the Director of Operations and Resort GM, directs, manages, coordinates and controls all activities of resorts whole ownership program as well as established timeshare ownership to obtain optimum efficiency and economy of operations and maximize profits.

• Primary point of contact with Whole Owners as well as established Timeshare Owners
• Create new revenue opportunities through new buyers
• Regain rental management contracts with owners that have left the program
• Balance the distribution of all revenue within the Whole Ownership rental program
• Maintain and increase high ADR for all rental units
• Manage housekeeping and maintenance requests and the associated accounting responsibilities for Whole Owners Payroll processing
• Work with the Sales team on timelines and contracts for new buyers
• Communicate with Resort Operations to assist with showing and blocking units
• Support Whole Owners with Interval International exchanges
• Working in the Whole Ownership office as an Administrator, ensuring the sales team has access to rooms
• Act as liaison between Whole Ownership sales and operations
• Show properties when agents are unavailable and answer sales calls
• Work the rental program out with all future owners
• Properly assign revenue to Whole Owners units
• Book all whole owner reservations
• Assist with all needs and questions for Whole Owners Sales Team regarding sales, marketing, and resort operations.
• Other duties as assigned.

Qualifications

QUALIFICATIONS

• Bachelor's degree preferred.
• 2-3 years of relevant experience.

LANGUAGE SKILLS Fluent in the English

Additional Information

Why Westgate?

• FREE Epic Local's Season Ski Pass
• FREE Ski & Snowboard Equipment Rentals
• $2.00 in meals in Team Member Breakroom
• Comprehensive health benefits - medical, dental and vision
• Paid Time Off (PTO) - vacation, sick, personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Tuition Assistance
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs
• Westgate Resorts prides ourselves on the safety of our team members. Team members are required to be vaccinated against Covid-19. Some exemptions may apply. Must provide proof of being fully or partially vaccinated against COVID-19 prior to start of employment