Collector

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Job description

Hours: 9:00 am 6:00 pm, Monday Friday

Pay: $16.50 - $19.00/hr. Depending on experiance.

The experience you need to succeed:

* At least one-year customer service experience is necessary.
* A High School diploma or equivalent G.E.D.
* Some Collections experience is important but not necessary.
* Knowledge of Symitar system is helpful and some credit union experience.
* Being team, goal oriented, well-spoken and a good listener is required.

What youll do:

* Contact members with delinquent loans by phone, letters, and emails to negotiate payment arrangements to bring loan current.
* Answer inbound calls from members regarding delinquent loans.
* Maintain up to date and accurate collection notes.
* Post member payments made by telephone.
* Negotiate payment arrangements with members to bring loan current.
* Assist in achieving department's collection goals.
* Identify and inform management of potential underwriting problems.
* Completes processing of garnishments.

Your Purpose will be:

Every employee is responsible for fulfilling our Mission Statement: To improve the financial well-being of our members, while providing world class service.

The person in this position will collect outstanding loan balances on loans 10 to 59 days delinquent.

Perks for you:

* Opportunity for advancement and career growth.
* Ongoing paid training opportunities.
* 11 paid holidays and paid time off.
* Affordable health insurance options for all employees.
* Flexible Spending and Dependent Care accounts.
* 14.47% 401(k) contribution (no matching necessary).
* Credit Union benefits including discounts on credit card interest rates and discounts on mortgage loan fees.

Get to know University Credit Union:

The University Federal Credit Union, also known as University Credit Union, is a full-service financial co-operative, serving the needs of over 100,000 member-owners and their communities in Salt Lake and Davis Counties. Established at the University of Utah, University Credit Union provides the best rates and service on whatever products its members need whether it's a mortgage, auto, or commercial loan.

Our vision is, Making the difference to every member, every day! This is not only accomplished through the world-class service we strive to provide to each member, but also through our ongoing community outreach projects. The Credit Union is also making the difference to our employees by encouraging ongoing development and continued opportunism for advancement.