Front Desk Receptionist

Job description

RxWellness Spine & Health is looking for an energetic, positive Front Desk Receptionist to be the face of our practice.

This person's official title will be "Patient Care Specialist" and he/she will support our Practice Manager at our Arlington location.

The ideal Patient Care Specialist is a problem solver that can learn quickly and think on their feet. Experience in a receptionist or customer service role is a must!

Essential functions:

• Coordinate the activities of the front office including checking patients in & out, answering phones, collections, and scheduling.

• Engage with insurance companies to verify and oversee coverage for patients.

• Assist the Practice Manager with Financial presentations for patients.

• Work closely with the team to manage office efficiency, expedite flow and maximize customer care.

• Collaborate with the Practice Manager to establish and maintain relationships with local businesses including gyms, corporate offices, and schools.

• Attend periodic training sessions and meetings pertinent to position.

• Perform all other duties as assigned by the Practice Manager/Clinic Director.

Core Competencies:

• Accuracy - Ability to perform work accurately and thoroughly.

• Communication - Ability to communicate effectively verbally and in writing.

• Computer Skills - Proficient ability to use a computer and electronic medical record. Confidentiality - Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.

• Customer Service Oriented - Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures.

• Detail Oriented - Ability to pay attention to the minute details of a project or task.

• Flexibility - Ability to adapt easily to changing conditions and work responsibilities.

• Multi Task - Ability to handle more than one task at the same time.

• Positivity - Display a positive attitude and is a positive agent for change.

• Teamwork - Work as part of a team and collaborate with co-workers.

• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Required Work Hours:

Monday through Friday 8 AM - 4 PM.

It is our goal to find a candidate that wants to grow with RxWellness Spine & Health! If you think you would be the best person for this position, please submit your resume.

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Supplemental Pay:

• Bonus pay

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location