Sr. Claim Examiner - CSC Property

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Job description

Description

POSITION RESPONSIBILITIES:

• Analyze first reports and promptly contact insured/claimants.

• Effectively evaluate contract language and identify coverage issues.
• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
• Maintain an active file diary to move file toward resolution.
• Establish accurate and timely reserves.
• Recognize and pursue recovery.
• Adhere to all statutory and regulatory fair claims practices.
• Recognize and identify potential fraudulent claims.
• Effectively manage the use, work product and expenses of outside vendors.
• Effectively evaluate claim facts and negotiate claim settlements.
• Develop and maintain strong business relationships with internal and external customers.
• Serve as a technical resource to lesser experienced Adjusters on the team.
• Successfully contribute to the development and delivery of the team's goals, objectives and results.
• Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.

KNOWLEDGE, SKILLS & ABILITIES:

• Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations.
• Ability to work effectively in teams and with a wide variety of people.
• An aptitude for evaluating, analyzing, and interpreting information.
• Ability to successfully pass a state licencing exam within 6 weeks of employment

Qualifications

Excellent skills in the areas of:

• Customer service
• Investigation techniques
• Organization
• Time management and the ability to multi-task
• Verbal and written communication
• Negotiation and reserving
• Innovative thinking
• Current Claims Adjuster licenses in one or more states preferred but must be willing to obtain additional state licensures.

EXPERIENCE & EDUCATION:

• Bachelor's Degree or equivalent experience required.
• Minimum two years of claims adjusting experience required.

EEO Statement

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.