Facilities Manager

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Job description

Overview:
Responsible for the day-to-day administration of policies, procedures and programs that assures a well-managed, well-maintained portfolio of building(s). Maximum emphasis is placed on providing a positive response to the concerns and needs of the occupants and quality programs, in coordination and conjunction with the organization's goals and objectives.

Responsibilities:
Ultimately responsible for continual communication / interaction with the building landlord(s) or managing agent(s) relating to the interior and exterior conditions and appearance of the property(ies)

Ensure that appropriate disciplines and auditing procedures exist and are updated for all functions managed in accordance with company and client policy and operating standards

Assists in the development of and ensures execution of all maintenance programs relating to the interior and exterior conditions and appearance of the properties, assuring the highest levels of customer satisfaction

Manage facilities staff and ensure continuous service to building(s)

Responsible, at all times, for providing staff members, building tenants and client's with premium customer service

Administer programs that effectively measure customer satisfaction with internal / external clients and vendors; Address problems or issues with staff providing seamless service to clients and vendors

Develop and administer the Property Operating Plan & Budget for the property, subject to the approval of the site's upper mgmt

Collect and analyze reports addressing operational data; Data may be required to provide accurate and current assessment of facility management objectives to clients and senior management

Participates in the selection of contract services, vendor negotiation of service agreements and day-today monitoring of vendor performance to assure full compliance with standards established within the service agreement

Work with staff to set and attain meaningful performance and developmental goals; Monitor the progress of staff goals and provide appropriate support; Address necessary issues to keep unsatisfactory performance, disruptions, and discontent to a minimum; Maintain effective two-way communications between you and your staff and the client.

Process necessary paperwork to ensure increases are warranted and effective in a timely manner; Ensure equal opportunity exists within department, as relative to opportunities, development and salary levels

Attend and participate in outside or in-house activities, meetings, organizations, etc., as approved or directed by management

Qualifications:

Bachelor's degree. Professional certification (e.g. CFM) is preferred

Certified in facilities management and IFMA designation as Certified Facility Manager, not required but desirable

Minimum 5 years previous facilities management experience

Knowledge of computers and Microsoft Office

Strong oral and written communication skills

Ability to handle multiple projects and make decisions

Participation in recognized professional association (e.g. IFMA)

PHYSICAL DEMANDS/WORKING CONDITIONS/MENTAL QUALIFICATIONS

Travel Required

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!