ERP Business Analyst

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Job description

JOB SUMMARY:

The objective of the ERP Business Analyst is to optimize end-to-end value of our integrated ERP and other platforms by identifying priorities and ensuring that people, process and technology changes are deployed in concert. The ERP Business Analyst will work closely with both internal and external departmental representatives to optimize the use of the ERP to improve business operations. The ERP Business Analyst will examine business processes, architect solutions, perform testing and training, identify and resolve issues and guide system use.

KEY RESPONSIBILITIES (other duties as assigned):

* Design, configure, test, train, deploy and support of strategic projects utilizing the defined software development life cycle (SDLC).
* Lead business requirements gathering and document business requirements. Work with business stakeholders to analyze current business processes and document AS-IS business process flows. Translate business requirements into technical specifications.
* Identify and recommend areas of process improvements by analyzing industry and company best practices.
* Prioritizes, resolves and closes ServiceNow production tickets at all levels including resetting security, providing system navigation support; resolving configuration, process, and data issues for E1 and other systems. Communicates and educate changes and issue resolutions.
* Acts as liaison between departmental end-users and I.T.
* Facilitate decision documents to assess options, benefits and risks for steering team and business leaders. Works to balance the requirements of the enterprise business resources and minimize the need for system customization to utilize the systems standard processes.
* Serve as the subject matter expert for the business community and understands detailed system functionality (including security requirements and coordination of implementation).
* Influences and contributes to process and organizational continuous improvements.
* Other duties as assigned.

SCOPE & IMPACT:

La-Z-Boy generates approximately $1.5B in revenues; has 6 upholstery plants, 6 supply centers, 3 parts distribution centers and 6 regional distribution centers. This position will support how processes and data work together through the business to efficiently and effectively operate the business. Communicates statuses and priorities to leadership regularly.

MINIMUM REQUIREMENTS:

* Bachelor's Degree in Information Technology, Computer Science or directly or related field with 2 - 4 years related experience
* Demonstrated leadership abilities and ability to work in a team atmosphere
* Strong attention to detail required
* Ability to effectively work with both technical staff and business process owners
* Strong oral and written communication skills, and teamwork and interpersonal skills
* Ability to manage multiple complex tasks simultaneously and independently
* Demonstrated experience and knowledge in SOM, Procurement, Configurator, Inventory Management, Manufacturing and Transportation or Capital asset management
* 2+ years demonstrated experience and knowledge in J.D. Edwards data structures, table browser, menu configuration, system constant configurations, user defined code configuration, version configuration, processing option configuration, security configuration, object management workbench development process, reading/ understanding error E1 error logs, grid configurations, query configurations, or archiving and purging
* Up to 20% Travel

PREFERRED REQUIREMENTS:

* 4-6 years of supply chain, manufacturing and production experience a plus
* APICS certifications, E1 certifications and PMP certifications a plus

SUPERVISORY RESPONSIBILITIES: None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Office environment / no specific or unusual physical or environmental demands.

CORE ATTRIBUTES:

Communicate Transparently

Lead the Team

Impact and Influence

Deliver Results

Coach and Develop

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.