Customer Solutions Representative

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Job description

ChemPoint, the success of our outstanding Operations process depends on continuously strengthening our business relationships. The Customer Solutions Representative serves a vital function in our Operations team, ensuring that our customer's needs are met in an effective and efficient manner.

We are a company of peers as many of our top leaders came from this very position we are posting. ChemPoint abounds with opportunities to grow your career, and there is no better role than as a Customer Solutions Representative to get started.

Benefits:

• Benefits start first day of hire, including PTO accrual
• Inclusive and encouraging employee culture.
• Beautiful downtown Bellevue location near transit options.
• Hybrid in office/WFH model after training.
• Internal Promotion Opportunities: Sales, Supply Chain, Logistics Support, Analytics and many more.
• Comprehensive training program and career development support

Skills that will Drive your Success:

• Critical Thinking - When working with customers, it is imperative to be able to think out of the box to tackle their concerns. We empower you to take action with your customers to ensure they are having outstanding experience.
• Solution Oriented - Our workload is driven by results. You will be responsible for the successful outcomes for your customers. It is important to always be focused on ensuring the customer's expectations are met.
• Attention to Detail - Accuracy is a cornerstone of a great customer experience. Your attention to details skills will be critical to drive the success of each interaction.
• Great Teammate - One of the guiding principles is respect for your peers. We have built an inclusive culture where collaboration is a pillar to our success. It is crucial that you come ready to win as a team.
• Innovative - Your experiences and perspective are valued. We encourage you to think big and encourage improvements to how we do business.
• Bias for Action - We value execution over precision. You can focus on what is important for the customer and push for quality within those boundaries.

Skills and Background:

• Bachelor's degree from a fully accredited four-year institution or equivalent work experience.
• Experience in Business-to-Business (B2B) service organization or 1 year of experience in equivalent job(s) preferred.
• Experience with Microsoft Suite of products (Office 365, Dynamics) preferred
• Distribution/supply chain/logistics experience a plus but not required.

Univar Solutions/ChemPoint is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification