Assistant Store Manager
Home Depot
2021-12-03 09:02:38
Kent, Washington, United States
Job type: fulltime
Job industry: Retail & Consumer Products
Job description
POSITION PURPOSE At The Home Depot, Assistant Store Managers, run a fast-paced, customer-focused retail warehouse environment. Store leaders are the heart of our $100B+ business, balancing customer service, people management, profitability, merchandising and more. Our Assistant Store Managers are a part of a winning team -- striving to be experts on product authority while delivering excellent customer service. The store leadership team has the independence to run your store with the balance of a company playbook, supported by a world-class supply chain and a responsive home office, or the store support center as we call it. We're proud to be one of America's Top 20 Most Admired Companies according to Forbes Magazine (2021). The Home Depot is growing - grow your career with us. We're building a pipeline of talented leaders for future openings and that's where you come in. We're looking for leaders with experience in: : Retail management or customer facing services. Inspiring and developing direct reports. Store operations (merchandising, logistics, sales, etc.). Who share in our core values: : Taking Care of Our People. Excellent Customer Service. Building Strong Relationships. Doing the Right Thing. Giving Back. Creating Shareholder Value. Respect for All People. Entrepreneurial Spirit. We offer competitive compensation and benefits, including but not limited to: : Comprehensive Medical, Dental, and Vision plans (available on first day of employment). Management Incentive Bonus Program. Restricted Stock Grant. Associate Discount Programs. Paid Parental leave. 401(K) Retirement Plan. Employee Stock Purchase Plan (ESPP). To learn more about our available benefits please visit: livetheorangelife.com/benefits4u. Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that these strategies and objectives are executed successfully. Sales ASMs must analyze trends, solve problems and develop themselves and their Associates in order to maximize contribution to store success. They must also be capable of working with Associates, the Store Manager and other ASMs to accomplish goals. NATURE AND SCOPE Reports to Store Manager Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development. ENVIRONMENTAL JOB REQUIREMENTS Environment: Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. Travel: Typically requires overnight travel less than 10% of the time. MINIMUM QUALIFICATIONS Must be 18 years of age or older. Must be legally permitted to work in the United States. Education Required: The knowledge, skills, and abilities typically acquired through the completion of a high school diplomas and/or GED. Years of Relevant Work Experience: 3+ years Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Knowledge, Skills, Abilities, and Competencies: Acts with Integrity: A role model for ethical behavior; consistent and fair in dealings with others. Product Knowledge: Knows and effectively promotes all areas, products, services, and procedures. Knows the competition Excels in Customer Service: Creates a customer-focused environment; provides excellent service. Inspires Achievement: Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments Safety Orientation: Enforces safety policies and procedures; is a safety role model Delivers Results: Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives.