Director of Operations/Rooms Division Manager Embassy Suites Hotel Lynnwood WA

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Job description

We are seeking a dynamic, experienced Director of Operations for our all-suite hotel. We offer 240 guest rooms and nearly 14,000 square feet of meeting/event space. If you are committed to providing hotel owners and investors with a successful, profitable operation by providing guests and associates with a truly world-class hotel experience, then, we want to talk to you. We are a people-oriented company that has built a culture which creates a respectful, fair, safe, and pleasant workplace.

Reporting to the General Manager, the Director of Operations will provide guidance and leadership to the Rooms Division, Food and Beverage Departments, and oversee the Guest Services Team ensuring consistent compliance with hotel policies and the delivery of quality customer service. The successful candidate will indirectly offer supervision for the entire hotel as well as draft policies and develop plans for carrying out work programs. In the absence of the General Manager, the Director of Operations will assume this role.

The ideal candidate will have strong Rooms Division experience coupled with solid food and beverage experience, the exercise of managerial skill as the position involves frequent decision making, meeting of deadlines, contract negotiations with vendors, analytical ability, planning and coordination of large scale work projects, strong communication skills including written and verbal, excellent customer service skills to include the ability to resolve issues with both guests and associates, strong leadership skill set, working knowledge of and ability to analyze financial statements.

A minimum of four years hotel management experience required in a similar position and college degree preferred. Interested candidates, please provide target salary requirements.

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