Construction Forensics - Case Manager

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Job description

ABOUT CONSTRUCTION DISPUTE RESOLUTION

Founded in 1993, Construction Dispute Resolution, Inc. (CDR) is a well-known and respected firm of construction experts in Seattle whose focus is the resolution of disputes involving the purchase, sale, development, construction or remodeling of real property. We provide expert consulting and forensic services, a detailed and objective analysis of the issues, recommendations for completion of work, a focused approach toward settlement, mediation, and arbitration.

ABOUT THE ROLE

CDR is searching for a driven individual with experience in construction management, civil or structural engineering, or architecture to join their team as Senior Case Manager. As Senior Case Manager, you will be responsible for managing client relationships, investigation and documentation of client concerns, conducting industry research, preparing detailed reports, and providing testimony in deposition, mediation, trial, and arbitration. You will also be involved in executive level decisions, business strategy and management, and will have an opportunity to grow into a leadership role. This is a great opportunity for you to apply your industry expertise, expand your career into professional services, and have the opportunity to forward the future of the company.

RESPONSIBILITIES

• Perform thorough investigation and research to develop expert opinions on construction disputes
• Interview client and/or client's representative to gain understanding of each unique situation
• Schedule and conduct onsite investigations for purpose of documentation, capturing photo and video evidence for documentation
• Maintain professional and detailed documentation of all research and interviews
• Review and organize information from various sources relevant to developing expert opinions to be offered in reports, at deposition, trial, or arbitration
• Prepare written reports identifying the issue, detailing the investigative and research work done, observations made, opinions developed, and scope of work to correct
• Provide testimony in deposition, mediation, trial, and arbitration
• Provide review of peer case manager reports before sending to clients
• Provide direction and guidance to other case managers
• Complete a monthly review of all cases with other case managers
• Work with leadership on a monthly, quarterly, and yearly basis to review and make decisions regarding financials, completed cases, employee relations, company policies, and other business level topics.
• Promote a culture of teamwork, collaboration, respect, and equality in work and leadership.

REQUIREMENTS

• 10+ years deep experience in a construction field
• Direct management experience leading a team of 5+ people
• Experience with or practical knowledge of HR practices and policies
• Basic understanding of legal process, terminology, and role of expert
• Desire to contribute to the growth and leadership of an established, successful business