Assistant Store Manager

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Job description

Job Summary:
The Assistant Store Manager is responsible for applying sales strategies, managing day-to-day operations for the locations team, overseeing employee work and performance on a daily basis, managing employee schedules, providing critical feedback and encouragement effectively so as to continuously grow business at their location. As the Assistant Sales Manager, you will set the example for service excellence for employees. Ensuring an environment where employees know they are valued and where everyone who walks through your doors will have an outstanding experience. This position requires contagious enthusiasm and the know-how to translate it into sales while building a community of dedicated customers who know you're the shop they can trust for awesome service.

Key Job Elements:

• Responsible for engaging in and promoting safe work behaviors in a manner consistent with all safety guidelines.
• Adhere to high ethical standards while maintaining gross profit and customer satisfaction
• Ensures the location is properly staffed by participating in recruiting.
• Assist in training development, coordinate and conduct employee training to ensure employees are fully educated on equipment, products, and effective sales techniques.
• Understand the performance capability of each member of the team and provide constructive feedback and encouragement in various ways including corrective action and performance reviews.
• Analyzes performance and recommends improvements to product recommendations, based on customers' needs and interests.
• Actively assist meeting and exceeding daily, monthly and annual goal forecasts for the store.
• Assist in monitoring and affecting inventory levels to ensure proper organization and accountability for all products.
• Manage invoicing and expenses within assigned budget, maximizing gross profits.
• Manage reporting and communicate regular updates to leadership in weekly management meetings
• Responsible to assist with time sheet adjustments.
• Assist in the management of bank deposits ensuring they are accurately processed and promptly deposited.
• Responsible for customer service and new business development
• Assist employees in all work related activities when necessary
• Manage day-to-day operations and performs managerial duties in lieu of Store Manager on an interim basis as needed
• Responsible for continued learning and self development.
• Perform other related duties as assigned by management

Job Qualifications:

• Education: Associates or Bachelor's Degree in a related field, or zero to one year of related experience and/or training, or equivalent combination of education and experience, preferred.
• Experience: 1-2 years of leadership experience and 1-2 years of Sales experience.
• Demonstrate behaviors which are aligned with the organization's desired culture and values.
• Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion.
• Strong oral and written communication skills that reflect a professional, business approach which allow for effective communication, working with data, and conducting group presentations.
• Bilingual in Spanish and English preferred but not required

• Excellent organizational skills, attention to detail, and an ability to prioritize, multi-task, self-manage, and oversee a busy, heavy traffic environment.
• Demonstrated leadership and management skills in a team-oriented, collaborative environment, strong interpersonal skills with a proven ability to communicate across different levels of an organization.
• Proficient in Microsoft Office Suite and Google Suite applications. Ability to learn and understand customized business systems.
• Strong reasoning, analytical, critical thinking, and problem-solving skills.
• Must have a valid driver's license

Best Tire Center / Tires to You is an Equal Opportunity Employer (EOE) M/F/D/V.

Job Type: Full-time

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No