Business Analyst

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Job description

DESCRIPTION

Job summary
As part of the AWS Training and Certification (T&C) Business Intelligence and Data Analytics team you will analyze data and reports to provide insights on program trends and performance to support business decisions. We are looking for someone who is comfortable getting into data and understanding patterns and performance to summarize and present to business stakeholders.
The right candidate will be passionate about working with large datasets and should be someone who loves to bring data together to answer complex business questions that deepen our understanding of our business drivers. As a Business Analyst within AWS, you will have the exciting opportunity to help analyze and deliver data driven insights that will broaden AWS's penetration in the cloud computing market.

The ideal candidate will have a background in analyzing and deriving insights from data by using SQL, analytics, and business intelligence tools (e.g. Tableau). A successful candidate should have the technical proficiency to leverage software tools and reports and the business proficiency to summarize their findings and report to the AWS Training and Certification leadership team. Strong writing and communication skills are a must to be successful in the role.

About Us
As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded employee and enable them to take on more complex tasks in the future.

Key job responsibilities
• Serve as a key member of the AWS Training & Certification Business Intelligence and Data Analytics team by turning data into actionable insights and providing support for strategic initiatives.
• Conduct analysis of existing metrics and create new metrics that will be shared with the Global Operations Team and executive stakeholders.
• Leverage internal tools including Tableau and AWS Redshift to deliver data driven recommendations, reports, findings, and presentations to internal stakeholders.
• Influence the decisions through effective verbal and written communication and logical reasoning.
• Manage numerous requests concurrently and strategically, prioritizing when necessary.
• Support cross-functional teams and projects by providing data driven insights.
• Drive and support projects that help build AWS into the most customer-centric technology platform.

BASIC QUALIFICATIONS

• Bachelor's degree in Finance, Business, Technology, or a similar discipline with analytical bias
• 3+ years of relevant work experience as a business analyst, financial analyst, or similar position requiring analysis
• 1+ years of experience in data analytics while interpreting and communicating analytics
• Experience with business intelligence and data visualization and reporting tools (e.g. Tableau, PowerBI)
• Experience performing root cause analysis to uncover issues using data and reports

PREFERRED QUALIFICATIONS

• 1+ years of experience with Tableau Desktop and Tableau Server
• 2+ years of experience writing SQL
• Experience developing custom SQL to pull data to derive insights to be used to influence business decisions
• Experience building custom reports and analytics to support the direction of the business
• Experience providing recommendations based on results of analysis performed

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit