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Call Center Specialist

hiring now

TERRA Staffing Group

2021-12-03 14:30:03

Job location Seattle, Washington, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Please note: Though the workitself is remote, this job does require you be a WA State resident and be available to occasionally meet in person.

Are you passionate about helping others? Interested in getting your foot in the door of an amazing nonprofit organization?

A local nonprofit that supports underprivileged families through providing equal education opportunities and resources is looking to add a Call Center Specialist to their team! As a long-term temporary opportunity, this position has the opportunity to convert to permanent if the right fit! Not only is this a fantastic way to be a part of a company with a great mission, this is a great opportunity for someone interested in professional development and who wants to grow within the organization.

Call Center Specialist Responsibilities:

  • Cover the phone lines & returning voicemail calls.
  • Work directly with families to provide referral information and consumer education around identifying and accessing child care programs and resources.
  • Answer clientemails regarding family care procedures and data entry for provider updates.

Call Center Specialist Qualifications:

  • 1+ years customer service experience, preferably in call center
  • Some volunteer or work experience in early learning/childhood education
  • Proficiency in MS Outlook, Excel, Word, etc.

Pay: $20

Work schedule: Monday- Friday, 8:30am-4:30pm

Location: Primarily Remote

If you are ready to start an exciting new career with an organization that invests in its employees and rewards hard work, apply online today for this Call Center Specialist opportunity and call


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