Case Management Assistant Escort

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Job description

Competitive Pay!

Era Living is seeking Escort Case Management Assistants to become the newest members of our Resident and Family Supportive Programs team in Seattle, WA. Flexible schedules available - work up to 40 hours per week depending on your preference and availability.

Primary Responsibilities:

This role supports the Resident and Family Supportive Programs by providing case management functions and other non-clinical services to residents. In this role, you are required to be available to respond within the scope of the program, on a pre-scheduled on-call basis for scheduled and/or emergency/unscheduled escorts.

• Escorting residents to healthcare provider offices, emergency departments or other healthcare settings; providing support for virtual/phone healthcare provider appointments
• Accompanying residents to other non-medical and non-financial appointments e.g. hair appointments, shopping trips etc.
• Fulfilling the requirements of an escort for example:
• Arranging/confirming transportation
• Communicating expressed/documented information provided by the resident, resident representative, and/or Community Care Team
• Communicating with resident representative, community staff, healthcare provider staff, and/or other Case Management Assistants to coordinate support

Compensation:

• $17/hr. for scheduled work performed (some travel time may be included)
• $27/hr. for unscheduled, emergency response during a scheduled shift (travel time included)
• $2/hour bonus pay for time scheduled on call but not worked
• Mileage reimbursement at current federal rate

Competitive Compensation and a Complete Benefits Package including:

• Company Sponsored Health Plan
• 401k with Generous Employer Match
• Vacation & Sick Leave
• Employee Discount Programs
• Employee Assistance Program
• Leadership & Longevity Bonuses
• The advantages of an environment that supports your development and recognizes your achievements!

**Eligibility contingent on meeting requirements of each benefit (hours worked, age, etc.)

Knowledge, Skills, and Abilities:

• Ability to work effectively as part of a multidisciplinary team
• Ability to multi-task and attend to detail
• Competent interpersonal skills that facilitate communication and interaction with residents, family members, and/or other third parties
• Ability to travel to multiple Era Living communities to perform duties as required
• Ability to respond and travel urgently during on-call shift to meet resident at healthcare provider location
• Ability to use computers, Word, Excel, Outlook and the Internet including smartphone applications
• Ability to foster a positive environment and represent Era Living in a proficient and professional manner; maintain professional boundaries and use discretion in consideration of stated visit
• Must be available to work at least 4 shifts per month
• Ability to read, write and communicate in English
• Ability to pass DSHS background check, required
• Must comply with the Washington State COVID-19 vaccination requirement for healthcare workers

Education and Experience:

• High School or GED, required; Bachelor's Degree in human services, social work, gerontology etc., preferred
• Experience working with seniors, preferred
• First Aid and CPR certified or able to obtain within 30 days of hire
• Complete Caregiver Dementia and Caregiver Mental Health training within 120 days of hire

About Era Living:
If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!

Era Living has been voted #4 Best Place to Work in Seattle 2017 (CityVoter's) and Top 5 BEST Places to Work in 2014 & 2015 (King5 Best of Western Washington!).

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