Licensed Loan Officer Assistant

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Job description

Voted Best Mortgage Company to Work For by Mortgage Executive Magazine

2014, 2015, 2016, 2017, 2018, 2019, 2020

Job Summary:

Join Fairway Independent Mortgage, one of the few and fastest-growing mortgage companies in the country. Fairway is an employee-owned company offering a high level of support and resources combined with a caring mentality. Fairway Seattle is seeking a Licensed Loan Officer Assistant to join our well-established branch with a positive team environment. It is preferred that the candidate is in the greater Seattle area.

This position provides administrative support to the Branch Manager and Loan Officer(s). Communicates with branch employees in a timely, efficient, and courteous manner.

Essential Job Functions:

• Assists Loan Officer in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers
• Manages file flow, document receipt tracking, and schedule updates
• Utilizes information gathered by the Mortgage Loan Originator to prequalify customers
• Responds to customer questions regarding policy and procedures
• Updates customers and real estate agents on loan progress
• CRM management
• Maintains relationships through regular communication with referral partners

Non-Essential Job Functions:

• Participates in and leads proactive team efforts to achieve departmental and company goals
• Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions
• Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Performs other duties as assigned

Required Knowledge and Skills:

• Organizing tasks and activities to yield efficient work flow
• Customer service and interpersonal best practices
• Solid knowledge and understanding of Encompass LOS
• Demonstrated experience reporting, analyzing, interpreting, and critical thinking
• Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines
• Demonstrated experience with high volume data entry

Required Education and Experience:

• Associate's Degree or equivalent work experience
• 3+ years of relevant work experience
• NMLS License preferred

Physical Environment:

• This position is primarily an in office/remote position

About Fairway

Since opening our doors in 1996, Fairway has been dedicated to providing unparalleled customer service and continuous growth. Having earned recognition for being one of the fastest growing employee-owned mortgage companies, Fairway now employs more than 7,300 team members - to include over 2,700 producers and 670 branches nationwide. As a top 5 national retail lender, our team has helped thousands of Americans achieve their dream of homeownership throughout the years, funding more than $65 Billion in 2020 alone.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Associate (Preferred)

Experience:

• relevant industry: 3 years (Preferred)

License/Certification:

• NMLS (Preferred)

Work Location: One location