Part-time Retail Sales Supervisor

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Job description

THE STUFF THAT SETS YOU APART

In partnership with the management team, lead the store team by driving exceptional customer service, maximizing sales, coaching store staff, and maintaining overall store performance consistently. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region.

THE GIG

• Delivering exceptional customer service by greeting store customers, responding to product questions, and/or ensuring maximize sell-through
• Acting as a role model to encourage a positive and productive work environment. Ensuring the team is aware of business goals and Key Performance Indicators (KPI)
• Assisting in training new sales staff on job duties and product knowledge
• Assisting with performing daily operations related to opening and closing store, balancing register, preparing and making bank deposits
• Assisting with operational tasks and physical inventories. Work with the retail store team to receive, maintain and replenish in-store stock
• Assisting with merchandising to meet Brand Marketing guidelines and enhance product appeal

YOUR FUNDAMENTAL QUALITIES It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:

• Previous retail supervisory experience preferred, within footwear or fashion apparel would be an advantage
• Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems.
• Experience with MPOS a plus
• Demonstrated understanding of basic math, including the ability to calculate percentages required
• Demonstrated ability to communicate clearly and professionally to a broad customer base. Multilingual a plus
• Excellent interpersonal skills; must be friendly, polite, and use good grammar Ability to carry shoe boxes while climbing a ladder and/or stairs
• Able to work evenings, weekends, and holidays; ability to lift and carry up to 50 pounds
• Connection with our Brand, The Stuff that Sets Us Apart, and our Fundamental Qualities.

At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Part-time

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekends

Work Location:

• One location

Pay frequency:

• Every other week

Work includes:

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Management:

• Store Manager
• Assistant Manager

Employees working per shift:

• 5 or fewer

Company's website:

• drmartens.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place