Portfolio Property Manager

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Job description

Ironwood Commercial Real Estate is seeking a Portfolio Property Manager to oversee its a portfolio of 25 (and growing) commercial buildings across retail, industrial and office asset classes located throughout the Puget Sound (between Everett and Federal Way).

This role will manage our Facilities Manager and Property Administrator, and roles in the future to be determined as we grow. You will be a member of a collaborative team and expected to bring your own fresh ideas to the table for the furtherance of IWCRE's vision. We value transparency, honesty and the ability to roll up your sleeves as the situation may call for. As our Portfolio Property Manager, you will espouse the attributes of a leader, not just a manager.

As a small business, IWCRE provides a work environment that is close-knit (we call ourselves a family) and entrepreneurial. We pride ourselves on fostering an ownership mindset in each of our team members-in fact, Ownership is one of our Core Values. As Sponsor/Operators of commercial real estate assets, we strive to invest in the opportunities we present to our clients, making us owners ourselves. Managing a property in our portfolio is more that just that, it's managing an investment to our own uncompromising standards. Working closely with our Investment Manager, you will consistently devise and refine our property management operational standards and manage each property to this high level in addition to each properties individual investment strategy.

"Every job is a self-portrait of the person who did it. Autograph your work with excellence."
- Vince Lombardi

We begin each week with an inspirational quote, reminding and aligning our team around what is essential. Our Portfolio Property Manager will be inspired by their work, and by working with a our collaborative team of professionals.

Primary Roles

• Leadership, Management and Accountability (LMA)
• Owner relations for non-investment properties
• Legal and compliance
• Develop and implement Property Standards and Metrics
• Property budgets, NNN reconciliations and lease renewals

What's a Typical Day?

• You're on-site getting security cameras installed at a retail center in Kent, WA OR
• You are implementing a new process for capturing lease renewals in Appfolio Property Manager, OR
• You are coordinating with your team on a response to a floor situation at a property, OR
• Setting your goals and tasks each day related to what's most important to move IWCRE's vision forward

You Will

• Direct, coordinate and exercise operational responsibility for property management of IWCRE's portfolio
• Provide overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and property management strategy, as directed by the Investment Manager
• Provide direction and leadership to the property administrators, promoting reasonable career paths associated with property management professionals
• Proactively manage and track budgets, variance, and ensure smooth recovery process
• Provide insight and detail to the Investor Advocate for regular client reporting
• Inspect properties regularly to ensure compliance (code, lease building rules, IWCRE spec, etc.)

You Are

• Highly accurate and detail-oriented
• Personable and professional in demeanor; are a leader and mentor; you can effectively lead a team of professionals, including both employees and vendors; you enjoy working with a variety of people and personality types
• Having strong knowledge of property management and able to use this knowledge to improve responses to all aspects of business
• A visionary for change and adaption to new situations
• Strong in financial acumen, teamwork orientation, problem solving, customer focus, and time management skills
• An expert in Excel
• A superb communicator (oral and written)
• You "can do," whether it's managing complex lease and accounting processes or overseeing compliance
• Often described as professional, intelligent, dependable, responsible, productive, and energetic

Your Background Includes

• WA State Real Estate License
• Property Management professional certification i.e., RPA, CPM
• 5+ years managing commercial real estate including retail, office and/or industrial properties
• 3+ years leading and managing a team of two or more
• 2+ years in an executive-level or similar decision-making role
• Experience with the leasing process, lease renewals, and negotiating with existing tenants
• Managing outside brokers to lease vacancies, reporting on leasing activity to Landlords/Owners
• Experience bidding and managing tenant improvements, capital projects and routine building maintenance projects
• Producing updates on capital expenditures and projects on a monthly or quarterly basis

Not Required, but Helpful

• Knowledge and experience of Appfolio Property Manager software
• Knowledge and experience in AvidX for accounts payable
• Use of Quip for online collaboration and project management

This full-time position comes with all the usual good stuff including 100% paid medical, dental, and vision insurance, paid time off, matching 401(k) and free parking.

If this sounds like your kind of gig, we would like to hear from you. Please include your resume and professional references.

Equal employment opportunity is a fundamental principle at IWCRE. We are committed to a work environment in which relationships are characterized by dignity, courtesy, and respect. We are committed to nondiscrimination in all business operations.

Job Type: Full-time

Pay: $65,563.00 - $157,667.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Education:

• Bachelor's (Preferred)

Experience:

• Accounting: 1 year (Preferred)
• Property Management: 5 years (Required)

License/Certification:

• Driver's License (Required)
• Real Estate License (Required)

Work Location:

• One location

Work Remotely:

• Temporarily due to COVID-19