Senior Program Manager, Commerce- Media Services Program Management

---

Job description

Summary
The Apple Media Products Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries.

Apple Media Products Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Key Qualifications
7+ years of technical product/program management in global consumer internet or consumer software companies
Ability to plan and build an end to end program development and ship schedule including clarification of program risks, and mitigation plans.
Strong relationship and facilitation skills both within diverse engineering and cross functional organizations
Obsessively passionate self-starter, with creative problem solving and critical thinking abilities
Laser-focused on the smallest details, and highly organized
Exceptional written and verbal communication and presentation skills
Experience with paid subscription and services based consumer products at scale is a plus
Overall, we're seeking a highly driven, results focused, problem solver who will drive high impact programs to deliver value to our customers

Description
The Program Manager will focus on launching commerce features and capabilities to build a world-class, scalable commerce platform for our growing services business. You will need to have hands on experience working with engineers as you explore new technologies, drive new initiatives and help build systems and features for hundreds of millions of transacting customers. You will develop tools and processes to gain efficiencies in the development and testing lifecycle. With a strong background in commerce, you will drive technical discussions with internal and external partners to implement the right solution for customers. The role requires a combination of program management, strong engineering background, and ability to build reciprocal relationships across various teams within Apple Media Products and other Apple organizations. We are looking for someone who loves digging into details, finding patterns, and driving operational efficiencies under demanding timeframes and in parallel focusing on building scalable commerce platform capabilities. Of course, strong fundamentals are expected, but you have more. - You take responsibility; you feel a personal stake in the product you ship; you communicate responsibilities and scope clearly. - Integrity is everything to you. You handle risk and manage trade-offs. You are a strong team player. - You thrive in uncertainty and strive to bring order to it; you have deep wisdom and judgement; you keep your eye on the ball. - Building positive relationships comes naturally; you are aware of politics but do not get mired in them.

Education & Experience
Prefer a BS/MS in Computer Science, Engineering or similar technical field