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Senior Solutions Architect

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Parker and Lynch

2021-12-04 07:30:03

Job location Seattle, Washington, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

Parker + Lynch Technology is seeking an Sr. Solution Architect I to work onsite in Seattle, WA.



Responsibilities:

  • Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements
  • Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions and relevant lines of questioning that may not have been prepared in advance of the conversation
  • Create accurate Statements of Work and proposed solutions that encompass all requirements, deliverables, schedules, tasks, and pricing
  • Partner closely with our product, implementation and sales teams to identify issues, close gaps and continuously improve SOWs and the SOW process
  • Gain a deep level of product knowledge and partner closely with product and engineering teams to identify product gaps and place new features & products on the roadmap
  • Partner with sales, product, and engineering to help prioritize products and features based on client needs
  • Effectively translate client requirements and program characteristics to internal stakeholders. Ensure the client's goals align with our product offering and implementation methodology.
  • Help build out department methodology and tools to improve quality and efficiency
  • Leverage strong technical acumen to identify process improvements and technical solutions


Requirements:

  • 3-5 years of experience in Professional Services or Consulting, or 5 years of IT project management experience in a SaaS business
  • Experience in CCaaS and UCaaS solutions
  • Software implementation or coding experience is a plus
  • Familiar with creating and managing Web Services (REST/SOAP/WSDL).
  • A proven track record of managing and delivering IT projects for enterprise companies
  • Engaging personality and possesses a true consulting approach and ability to communicate technical concepts to people of all backgrounds and skill levels
  • A passion for helping people solve problems and proven ability to understand progressive technology
  • Excellent verbal and written communication skills and meticulous attention to detail
  • Mature demeanor and positive attitude, as well as discretion and sensitivity when dealing with clients
  • Ability to work cross-functionally in a fast-paced startup environment
  • Salesforce and other CRM experience preferred




Competitive Pay Salary + Full Benefits! Apply today!

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