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SFDC Business Analyst

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Cognizant

2021-12-03 08:53:33

Job location Seattle, Washington, United States

Job type: fulltime

Job industry: Consulting & Corporate Strategy

Job description

Description

Cognizant has immediate opening for SFDC Business Analyst. If your background meets the requirements and skills, and looking for an opportunity, is the ideal opportunity for you!

  • Translates business requirements into well-architected solutions that best leverage the Salesforce.com platform.
  • Serve as the functional leader and work with business users to elicit requirements via interaction design sessions, business process descriptions, User stories, data analysis
  • Work with Functional team members to address business process reviews (BPR's) as needed and document Salesforce business requirements
  • Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training
  • Participate in end-to-end implementation planning supporting project management, issue management, communication and change management.
  • Collaborate with developers and testers to test and verify that solutions that meet the business requirements
  • Showcase technical expertise to design, develop (program), test, document, and deploy high-quality business solutions on Salesforce Service cloud platform and third-party integrations with Salesforce.com
  • Experience in Service Cloud and Community Cloud
  • Experience in JIRA and Confluence
Preferred
  • Salesforce Admin/ Service Cloud Certification
  • Experience in Regulated industry like Life Sciences, Bio pharma industry
  • At least has 2 full lifecycle implementation experience of SFDC projects
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Qualifications

Technical Skills
SNoPrimary SkillProficiency Level *Rqrd./Dsrd.1Salesforce DataPL1Required2Salesforce ProductsPL1Required

* Proficiency Legends
Proficiency LevelGeneric ReferencePL1The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.PL2The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.PL3The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.PL4The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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