FBH Psychiatric Care Coordinator

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Job description

Overview:
JOIN OUR AMAZING TEAM AS A FULL-TIME

PSYCHIATRIC CARE COORDINATOR!

UNIVERSITY PLACE, WA

Catholic Community Services, Family Behavioral Health is looking for a Clinical Care Coordinator to join our team of innovators who explore and develop new approaches and implement novel strategies. Our teams provide individualized, creative and flexible services, infused with evidence-based and evidence-informed strategies. Services are offered in a hybrid manner with some services provided in the community, and some through telehealth.

WHO WE ARE:

We are a values-driven organization, providing family-oriented behavioral health care for children, youth and families, provided primarily in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in Tukwila, Burien, North Tacoma, University Place, Olympia, Shelton, Bremerton, Aberdeen, Yelm, Vancouver, (Salmon Creek and Oakview Drive) and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population for youth and families. We employ almost 600 energetic and compassionate employees.

WHAT WE VALUE:
Compassion Diversity Strength-Based-Approach Social-Justice & Our Staff!

WHAT WE OFFER:

Starting Base Pay: $24.46 per hour

BENEFITS:

12 paid holidays; plus 1 personal vacation each year!

3 weeks vacation (to start)

12 sick-days per year

Medical

Dental

Vision Insurance

Life Insurance

Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension

We strive to help children and families live together safely and securely with hope and promise. We serve as a catalyst for change when appropriate, challenging long-standing service traditions in community behavioral health. We behave with Humility, Passion for our Mission, and Compassionately and Respectfully in our Interactions. We value learning and offer alternatives and we stand strong to help child-serving systems understand our alternative paradigm while strengthening partnerships. We do not compromise our values.

The Psychiatric Care Coordinator (PCC) provides direct assistance to the psychiatrist(s) and psychiatric ARNP(s) for Family Behavioral Health (FBH), and ensures all medical information is correctly entered into the FBH Electronic Health Record (EHR)/patient chart. The PCC facilitates patient flow, completes telephonic triage for scheduling of psychiatric evaluations and medication monitoring, and follows up with all areas pertaining to prescriptions of psychotropic medications. This includes the study of changing formularies within multiple Managed Care Organizations (MCOs), gathering of detailed history of prior psychotropic medications prescribed, documenting dosage, frequency, effects and side effects, and entry of such into the EHR. Frequently the PCC will negotiate with the MCO (insurance) to receive authorization for needed prescriptions. This employee will also interact with the MCO Pharmacy Chief (or other applicable MCO authority) when problematic issues pertaining to prescription payment authorizations arise.

Responsibilities:
JOB SUMMARY

Gather primary referral (to psychiatric care), behavioral symptoms and concerns from parent, CCS Clinician and others as appropriate. Gather pertinent information from patient and complete patient history, medication history (including dosage, frequency, side effects and effectiveness), and pertinent medical history.

Maintain manageable schedule for psychiatric providers, ensuring patient flow is constant but not too tightly scheduled.

Evaluate needs of emergent patients (those who must be seen with no scheduled appointment) as immediately as possible, working with parent, clinician and PCP to find an appointment time, and complete written information as completely as possible for psychiatric provider in advance of appointment.

A full job description may be shared with candidates chosen to interview.

Qualifications:
WHAT WE ARE SEEKING IN A CANDIDATE

AA degree in related field, or 1 year of medical training, or 2 years of related healthcare experience.

Experience working with doctors, facilitating medication authorization needs with insurance, completing lab orders, and strong written and verbal communication skills with clients regarding these aspects.

Experience overseeing patient records, documentation, and database systems in a medical setting.

Strong customer service and computer skills especially in MS Office.

Ability to manage a wide range of office telecommunications equipment that are integrated with a large computer network, including phones, faxing, copying, printing etc.

Must have reliable transportation, valid driver's license, and current automobile insuranc with an acceptable driving record per CCS requirements.

ABOUT PIERCE COUNTY:

This position will work from our University Place site which is just south of Tacoma, WA. Enjoy all the area has to offer:

Between the shores of the Puget Sound and the shadow of Mount Rainier, Pierce County ultimate destination for recreation and relaxation. Enjoy spectacular views, Commencement Bay, walking trails, boating, and close proximity to Seattle or Olympia, WA.

You will enjoy outstanding restaurants with gourmands and culinary connoisseurs who have cultivated a scene that's made national press, with top-notch meeting and convention spaces, and huge headliner concerts have drawn visitors from across the globe.

If you are passionate about providing strength-based mental health services for children, youth and their family, we would love to hear from you! Please visit our Careers Page at . For additional questions, contact Karla Lacktorin, Regional Healthcare Recruiter, at .

Note for Internal Candidates: reviews internal compensation and determines increase based on their experience and also agency internal equity factors.

Catholic Community Services and Catholic Housing Services is and Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.