Housekeeping - All Purpose Manager

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Job description

Primary Purpose:

The primary purpose of the All-Purpose Manager is to perform multiple cross functional responsibilities in a fast-paced and dynamic work environment as well as establish and prioritize the tasks for the hotel teams while managing several deadlines.

Work Performed:

The All-Purpose Manager will be tasked with the following duties, responsibilities, and assignments:

- Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
- Clean and disinfect guest rooms and common areas within approved standards ;
- Conduct opening and closing of housekeeping ;
- Basic knowledge of laundry operations to include the ability to wash, dry, iron and fold laundry ;
- Complete room inspections ;
- Conduct room inspections, room PM as needed and identify and prioritize repairs as appropriate;
- Change lock batteries, conduct interrogations and program guest room locks;
- Basic engineering requirements to include minor plumbing and repairs;
- Working knowledge of security devices for guest rooms and buildings;
- Check in and out guests, answer phones and transfer calls;
- Perform night audit duties;
- Basic knowledge of front desk property management system;
- Ability to setup and serve banquet events;
- Assist with expediting breakfast, lunch, or dinner as needed;
- Perform cooking and cleaning duties in kitchen as needed;
- Demonstrate basic F&B knowledge to include, but not limited to serving customers in all areas of F&B, Banquet, Comp Services, Concierge, Restaurant and Bar areas;
- Maintain records and daily reports of operations;
- Ensure compliance with Atrium policies and procedures and all local, state, and federal laws and regulations;
- Manage daily payroll standards and manage daily expenses within company standards;
- Understand hotel emergency procedures to include fire, life and safety; and
- Any and all other work as required to complete the primary purpose of the position.