Director IT Infrastructure - Financial Services

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Job description

Major asset management firm is seeking an infrastructure manager for their technology division with strong infrastructure engineering and architecture experience. This position will additionally oversee the Technical Support Manager and all technology support for the agency.

Essential activities:

• Be the technology infrastructure expert for the agency and lead, train and develop the skills of the infrastructure team members
• Experience managing hybrid infrastructures (on-premise/cloud)
• Design, implement, configure, install, and support a technical infrastructure, including but not limited to:
• Microsoft 365
• Microsoft security services
• Microsoft Azure
• SQL Server / Oracle
• Tableau Server
• Firewall maintenance
• Citrix / VPN
• VMware
• Dell storage and servers
• Storage solutions
• Server solutions
• Mobility solutions
• Connectivity solutions
• Define and implement appropriate procedures, controls, and service levels as they relate to infrastructure services
• Ensure the highest level of customer service for all infrastructure and technical service offerings
• Responsible for the creation and execution of roadmaps outlining the investments in infrastructure, mobility strategies, storage strategies, and connectivity that will enable the agencys strategic and business continuity plans
• Manage business continuity and disaster recovery solutions and all remote capabilities
• Perform hands-on troubleshooting as necessary
• Coordinate training of staff for new technology infrastructure offerings
• Provide along with staff on-call off-hours support
• Manage the on-going improvement of the technology infrastructure
• Ensure all infrastructure is supported according to their SLAs
• Manage the full lifecycle management of IT equipment
• Coordinate with third party vendors to resolve issues with vendor systems or software
• Support other technology staff with front office systems

The ideal candidate:

• Bachelors degree in Information Systems, Computer Science, Infrastructure/Networking or related field; Masters degree preferred
• Minimum of 8-10 years experience ideally within the investment management industry sector; 5 plus years successfully managing teams
• Strong leadership skills
• Ability to coordinate projects and initiatives
• Strong planning and organization skills
• Strong general security and risk mitigation knowledge
• Knowledgeable about security topics across multiple technical disciplines
• Azure/Office365 security experience
• Internal and external vulnerability scanning and remediation
• A strong understanding of server, storage, network and desktop hardware and software solutions
• Demonstrated ability to meet and exceed customer service expectations and achieve 100% customer satisfaction levels
• Has supported the infrastructure needs for investment specific software and systems such as SimCorp, Bloomberg, FactSet, eFront, Aladdin, MSCI Risk Manager, and Charles River

RELOCATION PROVIDED - highly competitive compensation and benefits