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Eyecare Advisor/ Sales Associate

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LensCrafters

2021-12-03 08:50:31

Job location Milwaukee, Wisconsin, United States

Job type: fulltime

Job industry: Retail & Consumer Products

Job description

GENERAL FUNCTION Create exceptional value in the lives of our customers by delivering legendary customer service and crafting perfect quality eyewear in about an hour. Ensure customers are always delighted by performing the key steps of our selling model.
MAJOR DUTIES AND RESPONSIBILITIES Engages every customer that enters the store.Asks questions to uncover the reason for the customer's visit.Recommends products and services that would serve the customer.Is attentive to details; reviews prescriptions and identifies special needs, consulting with an Optician when necessary.Strives to achieve all store metrics - our Customer Experience Indicators.Performs work accurately and thoroughly despite time pressure and customer volume. Identifies situations involving unsatisfied customers and acts quickly for resolution.Demonstrates good product knowledge; takes the initiative to accurately describe the features and benefits of various lenses and frames.Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.Suggests improvements and recommends solutions to problems. All other duties as assigned.

Job Type: Part-time

Education:

  • High school or equivalent (Required)

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