Retail Sales Associate

Job description

Holiday Bonus Pay ProgramHourly Store Associates will be eligible to receive an additional $2.00 per hour for every hour worked on the following dates:

• November 20, 21
• November 26, 27, 28
• December 4, 5
• December 11, 12
• December 18, 19
• December 26

*Please note that you must remain a Bed Bath & Beyond Associate through December 27, 2021.

Our mission at Bed Bath & Beyond is to make it easy for our customers, and our associates, to feel at home. We've made enhancements to our store environment and implemented health and safety best practices to ensure a clean and safe shopping environment for customers and a safe workplace for our associates.

As a Sales Associate, you will be responsible for exceeding our customers' evolving expectations by providing "best in class" customer service and a pleasant and fulfilling shopping experience. Successful candidates will be given the opportunity to offer our customers the widest range of quality housewares, home furnishings and much more! We offer associate discounts, flexible schedules, ongoing training, and the potential for advancement.

The Sales Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will be expected to meet sales and productivity goals and you will work directly as a consultant to customers who want to create wedding and gift registries.

Key Responsibilities :
Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
Escort customers to appropriate merchandise
Explain basic features of merchandise to customers
Resolve customer issues and escalates issues as necessary to ensure customer satisfaction
Organize and straighten merchandise areas on the sales floor
Process customer transactions through the register as required
Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)
Assist customers in creating registries, as needed
Execute price changes and sign changes as needed
Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval and cashiering

Education/Experience/Qualifications :
High School diploma or equivalent
1 year of retail experience desired
Effective communication and customer service skills
Readily adjusts schedule, tasks, and priorities when necessary to meet business needs