CUSTOMER SERVICE CO-ORDINATOR

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Job description

About Our Client:

They are a leading residential developer who are currently a 4* house builder and looking to push to the next level. With over 70 years' experience, typically delivering 2,3,4 and 5 bedroom houses this business are aiming at becoming a top 10 developer. They can only do this with the right people as the foundations. This company are currently going through positive changes with the future of the business looking better than ever. With a focus and emphasis on staff retention and training, they always look to promote from within.

The Role:

The role is office based but with some site visits and entails managing buyers expectations regarding customer care and defect management. You will be liaising with Operations teams and trades to make sure all customer care issues are managed and resolved. You will be empowered to share ideas and best practice to help improve the aftersales care. This company have a huge emphasis on build quality and customer care so you need to been excited by delivering the high standards required.

The Applicant:

The ideal candidate must have:

* Customer service experience, ideally within construction but not essential

* Own car/license.

* A passion for customer service.

It is desirable to have:

* Worked for a residential Developer in a similar role.

What You Should Know:

This post is advertised by 32Recruit on behalf of a client. 32Recruit endeavour to speak with applicants but due to the volume received this is not always possible.

If you feel your experience suits the above requirements please apply. If your experience does not suit the above role but you work with in construction, please feel free to send your CV to be considered for other or future roles