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Water Balance Risk, Assurance Specialist
Pertemps
2021-12-03 08:52:20
Reading,
Berkshire,
United Kingdom
Job type: fulltime
Job industry: Other
Job description
Who are we?
Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.
What you'll be doing
Every day we supply 2.6 billion litres of water, but sadly not all of that gets to our customers. We know it's not acceptable to be losing precious water and we're doing something about it. Last year, we reduced the amount of water lost by 5.4%. Our aim is to reduce our leakage by 20.4% between 2020 and 2025.
To provide the most efficient and effective reduction in leakage, we need to continuously improve insight into how we are performing. We can't always see how much water we're losing underground, so we use data to measure how much water we're producing and how much customers are consuming; we refer to this as the 'water balance'. The purpose of this role is to improve the reliability and the accuracy of the water balance result and to improve our compliance with the regulatory reporting guidance set out by Ofwat.
We've developed our Leakage Reporting and Insight Improvement Programme (LRIIP) to drive this improved insight into performance. We're looking for an experienced risk and assurance specialist to implement risk management and second line assurance into the water balance process to improve the quality of our reporting and provide confidence in the process.
As the Risk & Assurance Specialist, you'll redesign the structure, responsibilities and scope of water balance assurance processes and capabilities by developing a formal and effective regulatory reporting compliance framework in line with the plan. You'll also lead on second line assurance activities and own and manage the water balance risk register.
Day to day responsibilities include:
This is an opportunity to work on a high-profile programme that will have a lasting impact on the way we track, report, and reduce leakage with benefits for our customers, the environment and the communities we serve.
You will get experience of working with many different parts of the business, with exposure to senior managers and a wide range of business processes including billing, metering, digital delivery, operations, and engineering & asset.
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme.
We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we're moving to a hybrid approach where we'll provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we're a Times Top 50 Employer for Women. Click here to find out more about working at Thames Water.
Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open.
What you'll be doing
Every day we supply 2.6 billion litres of water, but sadly not all of that gets to our customers. We know it's not acceptable to be losing precious water and we're doing something about it. Last year, we reduced the amount of water lost by 5.4%. Our aim is to reduce our leakage by 20.4% between 2020 and 2025.
To provide the most efficient and effective reduction in leakage, we need to continuously improve insight into how we are performing. We can't always see how much water we're losing underground, so we use data to measure how much water we're producing and how much customers are consuming; we refer to this as the 'water balance'. The purpose of this role is to improve the reliability and the accuracy of the water balance result and to improve our compliance with the regulatory reporting guidance set out by Ofwat.
We've developed our Leakage Reporting and Insight Improvement Programme (LRIIP) to drive this improved insight into performance. We're looking for an experienced risk and assurance specialist to implement risk management and second line assurance into the water balance process to improve the quality of our reporting and provide confidence in the process.
As the Risk & Assurance Specialist, you'll redesign the structure, responsibilities and scope of water balance assurance processes and capabilities by developing a formal and effective regulatory reporting compliance framework in line with the plan. You'll also lead on second line assurance activities and own and manage the water balance risk register.
Day to day responsibilities include:
- Redesign the structure, responsibilities and scope of water balance assurance processes and capabilities by developing a formal and effective regulatory reporting compliance framework in line with the LRIIP plan
- Identify, evaluate, and implement areas for potential improvement in water balance processes and controls
- Develop and maintain a Leakage Reporting Standard to set out the high-level principles by which staff and third parties should operate
- Undertake second line assurance activities and periodic internal audits
- Manage the water balance risk register and controls process, including escalating risks at the appropriate forums
- Develop and maintain robust stakeholder relationships to support targeting of assurance activity at areas of highest risk. Prepare and present audit results and recommendations in a commonly used format
- Take ownership, challenge, and ask questions where necessary
- Have excellent communication and interpersonal skills, to engage and influence stakeholders
- Demonstrate a practical understanding of risk and assurance management principles or an ability to learn and communicate new concepts quickly
- Be adept in improving and implementing new ways of working
- Have a professional qualification to Institute of Risk management and/or Institute of Asset Management or equivalent
- Possess an excellent eye for detail and proven problem-solving ability
- Possess a well organised and rigorous approach to planning and delivery against business requirements, with the ability to adapt to changing constraints and needs
- Have experience working in the water/utilities/engineering industry
- Be proficient at using Microsoft packages, such as Excel, PowerPoint, Word and SharePoint
This is an opportunity to work on a high-profile programme that will have a lasting impact on the way we track, report, and reduce leakage with benefits for our customers, the environment and the communities we serve.
You will get experience of working with many different parts of the business, with exposure to senior managers and a wide range of business processes including billing, metering, digital delivery, operations, and engineering & asset.
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme.
We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we're moving to a hybrid approach where we'll provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.
Thames Water is a unique, rewarding and diverse place to work. If you join our team, you'll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We're also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and we're a Times Top 50 Employer for Women. Click here to find out more about working at Thames Water.