Hire Controller

My client is looking for three Hire Controllers to join their busy team in Colnbrook.

On a day-day basis you'll work on the hire desk, building great working relationships and product knowledge which you will use to translate your customers' requirements into the rental products and services that meet their needs, whilst also maximising sales opportunities. You'll be an ambassador for the "Customer First" culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.

It will also be your role to manage the hire contract administration and ensure that this is completed in a timely and accurate manner. Naturally you will be a great coordinator, who enjoys planning and organising and working in a busy but friendly team environment.

What you will need to bring to the role from day one:

• Prior experience in a role where you can demonstrate exceptional customer service skills
• Able to work as part of a team, supporting colleagues
• Flexible and self-motivated, you'll take the initiative and be keen to embrace new training opportunities
• Great communication skills - both verbal and written
• Effective administration, planning and organisation skills with strong attention to detail and accuracy
• Good IT/Computer skills. MS Office including Excel and Outlook & experience of database entry
• Previous experience in the hire or construction industry would be advantageous but not essential