Analyst, Payment Services Analyst (18 month Fixed Term Contract)

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Job description

Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

Please visit our website for more information - mufgemea.com.

NUMBER OF DIRECT REPORTS
0

MAIN PURPOSE OF THE ROLE

Acts as a settlement function for Transaction Processing. Responsible for processing London customer remittance payments in multi-currencies through multiple channels. Manages settlement related intra-day queries to achieve smooth settlement.

To be responsible for the processing and releasing of incoming and outgoing instructions, ensuring timely execution of all customer transactions (Branch and Corporate) and successful completion of the departments' operational obligations for both incoming and outgoing transactions. The completions of intra and end of day checklists to ensure that all required transactions and payments have been processed.

KEY RESPONSIBILITIES

Assist the Supervisors in executing all daily tasks in adherence with Head Office rules, applicable legislation and Departmental procedures through accurate and timely input and verification.

Provide customers both internal and external with sound knowledge and guidance on the department's processes ensuring timely responses are maintained. Assist Supervisors in ensuring high level of customer service is adopted by all members of the team and escalate any unresolved items immediately to the Senior Associate.
Understand all internal and external processes and procedures whilst highlighting any changes and suggesting improvements.
Build effective relationships within the team by dealing with situations consistently, honestly and fairly, and providing constructive and positive feedback.
Work and co-operate as directed by line Management to achieve common goals.
Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter-departmental collaboration.
Operate as product specialist providing subject matter expertise where required.

WORK EXPERIENCE

Banking experience within a payments processing environment

SKILLS AND EXPERIENCE

Essential

Knowledge of SWIFT message types and Payment Systems; CHAPS, BACS, SEPA, FPS, TARGET 2
Microsoft Office Suite

Education / Qualifications:

Essential

A Levels or equivalent

PERSONAL REQUIREMENTS

Excellent Microsoft Office skills
Excellent communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach
A structured and logical approach to work
Strong problem solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment
Confident manner when dealing with senior stakeholders.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.