Associate Product Manager (Intranet Community Manager)

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Job description

Associate Product Manager

Wellcome is a politically and financially independent global charitable foundation, funded by a £29 billion investment portfolio. We support discovery research into life, health and wellbeing, and we're taking on the three worldwide health challenges: mental health, climate change and health, and infectious disease.

These challenges need the bold science we support, but they won't be solved by science alone.

Where in Wellcome will I be working?

Wellcome's Corporate Affairs team works to build and sustain the trust, influence, reputation, and brand that will help us ensure science works for and with the people we seek to benefit.

We are looking for an Associate Product Manager who will be responsible for the continuous improvement and maintenance of Wellcome's intranet, Trustnet. In this role, you will work closely with the Internal Communications team and People team to ensure the product meets the needs of the business. When needed, you will work within an agile framework with a small, multi-disciplinary team including Software Engineers and Product Designers to make technical changes.

The role will also lead the day-to-day community management of the platform. This will be vital part of the success of the product and could include writing news stories, influencing and supporting colleagues to write articles, responding to comments, platform administration and sharing digital content best practice.

What will I be doing?

In this role you will

• Take responsibility for appropriate product work whether that's simple complete products or subsets or features of existing products.
• Maintain a product roadmap based on research, data analysis and key goals for the product.
• Undertake delivery tasks on products such as content creation, community management or dashboard creation when required.
• Ensure stakeholders understand the rationale for work being undertaken and are kept appropriately informed throughout delivery.
• Ensure there are clear goals for work and appropriate monitoring of those goals.
• Participate in, or lead as necessary: user research, workshops, sprint planning, daily stand-ups, product demos and sprint retrospectives.
• Together with the delivery manager, lead/coordinate/motivate a small product team of staff and contractors.
• Use Scrum, Kanban or other Agile or lean product management techniques as appropriate to manage work.
• Be a proactive member of the wider digital team looking for opportunities to continuously improve working practices.
• Consider the ethical impact and legalities of work, making sure that there is awareness from senior digital managers of risks.

We are looking for someone with experience of:

• Experience of maintaining product roadmaps, planning and prioritising product improvements or fixes
• Experience of writing and editing content
• Experience of using data analytics and user research to shape product roadmap and development
• Understands a user-centered design approach
• Understands a data analytics (particularly Google Analytics)
• Excellent leadership skills, with the ability to motivate a team

Salary - £54,158.00

Closing date - 06/12/21 - Late applications will not be accepted.

Contract type: Permanent

To apply please upload your current CV and complete our short application form.

You can view the full job description here

We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. We are currently working 2 days per week (Tuesdays and Wednesdays) from our Euston Road offices as part of a hybrid working pilot (until March 2022) with the remaining 3 days from home.

You can read more about the benefits we offer our employees here

Diversity and Inclusion is at the heart of everything we do

Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. If you would like us to make adjustments during the application process, please contact us.