EMEA Onboarding Associate (contract)

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Job description

About Us:

We are PIMCO, a leading global asset management firm. We manage investments and develop solutions across the full spectrum of asset classes, strategies and vehicles: fixed income, equities, commodities, asset allocation, ETFs, hedge funds and private equity. PIMCO is one of the largest investment managers, actively managing more than $2.2 trillion in assets for clients around the world. PIMCO has over 3,070 employees in 22 offices globally. PIMCO is recognized as an innovator, industry thought leader and trusted advisor to our clients.

PIMCO is one of the world's premier fixed income investment managers with thousands of professionals around the world united in a single purpose: creating opportunities for our clients in every environment. Since 1971, we have brought innovation and expertise to our partnership with the institutions, financial advisors and millions of individual investors who entrust us with their assets. We aspire to cultivate performance and leadership through empowering our people, diversity of thought, and a commitment to an inclusive culture that engages in our global communities.

Position Description:

This position is responsible for coordinating the logistics and execution of the new employee pre-hire onboarding process and facilitating the HR induction for all new joiners. In addition, overseeing the Fitness & Propriety (F&P) processes for Senior Manager and Certified populations as well as managing the process of onboarding, invoicing and off-boarding for continent workers is within the scope of this seat. This role will be strategic in partnering with the Recruiting Operations team in redesigning and implementing a new workflow for our onboarding process as we work to create new efficiencies and systematize historically manual processes to provide best-in-class support for new employees and internal hiring managers.

RESPONSIBILITIES:

• Serving as the point person for candidates by facilitating in-person, phone, and videoconference interviews
• Being responsible for onboarding of all new hires - including but not limited to:
• Communicating with candidates through onboarding process
• Processing and adjudicating background checks
• Supporting onboarding logistics such as file clearance and Right to Work applications ensuring all pre-joiner processes are completed
• Managing new hire paperwork at point of offer acceptance and escalating disclosures for review when applicable
• Partner with internal stakeholders to ensure all necessary actions are taken prior to the new hire start date including, but not limited to: preparation of an onboarding plan, coordination of logistics for training assignments, collaboration with T&OD on new hire orientation training, assistance with arranging technology for remote employees, management of FINRA registration process in partnership with Legal and Compliance, etc.
• Answering email queries within short timescales
• Managing the processes of onboarding, off boarding and invoicing for the non-permanent workers
• Being responsible for the SMCR database:
• Acting as System Administrator for the SM&CR system, ensuring documentation is accurate and updated at all times; running processes and drawing reports as required
• Overseeing completion of Fitness & Propriety (F&P) processes for Senior Manager and Certification populations (Initial, Ad-hoc, and Annual F&P)
• Managing the Fitness and Propriety Assessment (initiating, monitoring the progress)
• Assist with annual SM&CR reviews and certification process
• Driving improvement of SM&CR Frameworks (Processes, Tools & Templates, Guidance Documentation and Training)

Position Requirements:

• Bachelor's degree from an accredited college/university
• Experience in coordinating the logistics and execution of the new employee pre-hire onboarding process
• Knowledge of immigration documentation
• Knowledge of SMCR would be a plus
• Ability to complete tasks with accuracy and speed strong ability to handle confidential information with discretion and maturity
• Strong organizational skills, detail-oriented, and ability to prioritize workload independently
• Excellent problem solving capabilities and customer-service mindset
• Possesses a proactive approach to accomplishing work, has immaculate follow up, and demonstrates the flexibility to meet business needs with a focus on achieving results
• Ability to multi-task and work in a fast-paced, energetic environment
• Maintains a high degree of professionalism, ability to interface with all levels of the company, and maintain confidentiality in sensitive matters
• Strong interpersonal skills and ability to network with various departmental personnel and outside parties
• Possess excellent written and verbal communication skills
• Excellent technology skills, specifically Microsoft Word, Excel, and Outlook
• Knowledge of Workday would be a plus