Mobile Multi Skilled Technician

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Job description

Company Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Job Description

This is a field based, mobile position covering St Albans and the surrounding areas.

We are looking for motivated and enthusiastic tradespeople to joint our growing engineering family.

Our Multi Skilled Technicians provide a mobile delivery of facilities support services across our client sites. The role will be responsible for carrying out a range of general / fabric maintenance and business support tasks. They will report to one of the Regional Operations Supervisors and assist mobile engineers as required in the delivery of reactive, planned and ad hoc maintenance tasks.

Suitable training and up-skilling - May be given, as and when required, to achieve competency and the ability to perform the following (as detailed in responsibilities).

Working hours - Although the core working hours are 08:00 to 17:00, there may be a certain degree of flexibility depending on individual circumstances.

Key duties, though not exhaustive, are listed below;

• Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, flushing of little used outlets / water temperature recording, emergency lighting tests, etc.)
• Monthly utilities meter readings
• First line response to reactive repairs
• Re-lamping of defective luminaries
• Minor building fabric repairs
• Minor decorating tasks
• Minor plumbing repairs
• General office cleaning as scheduled for remote sites (by exception)
• Cleaning of toilet facilities and replenishment of consumables for remote sites (by exception)
• Other general cleaning or janitorial duties as requested (by exception)
• Supporting external landscaping and cleaning as required (by exception)
• Ad hoc porterage duties (Moves & changes, furniture management & moves, etc.)
• Maintain accurate documentation of all assigned work orders
• Comply fully with Health, Safety & Environmental policies
• Completion of documentation as required, including RAMS and adhere to all associated permits
• Participation in standby rota for emergency calls, outside normal working hours

• Flexibility in work hours to provide cover if required for holidays and sickness absence
• To assist all trades within the team and through the correct training be able to complete tasks away from your core skills

• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
• Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.

Qualifications

• Experience of building maintenance, handyperson or janitorial duties
• Good understanding of health and safety requirements within a building environment
• Have a proactive approach to maintenance and building management
• Confident, driven and pro-active
• Able to do the job right and do it right first time, within a pre-determined timescale
• Willingness to undertake further training
• Ability to provide a schedule of works for identified additional/remedial works
• Writing and following risk and method statements as required on a daily basis
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
• Good knowledge of building Statutory Compliance
• Must hold a full UK driver's license
• Ability to record work accurately on work sheets and computer based systems
• Good communication skills and the ability to work within a team
• Experience of working within a customer focused environment
• Wanting to achieve success, for his or her self, the business and the customer
• Flexible approach to work and working hours (subject to the EU Working Time Directive)
• Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued
• Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments
• HSE management in accordance with our (Interserve) Quality Management System and all legal and statutory requirements
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner

Additional Information

Health and Safety responsibilities:

• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

Information Security:

• Ensure compliance with Mitie's information security procedures in all activities;
• Proactively identify and report security risks to your manager;
• Report actual and suspected security incidents;

Note:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.