Office Coordinator

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Job description

Office CoordinatorBased in Dickens Yard, Ealing LondonWork Pattern:Tuesday - Friday : 12:00pm - 8:00pmSaturday: 9:00am - 5:00pmWe are currently looking for an Office Coordinator to manage the reception desk and support the centre Instructor in all aspects of delivering the Kumon Maths and English Programmes at the Kumon Ealing Dickens Yard Study Centre.Kumon develops every child's potential, offering maths and English study programmes to more than four million students worldwide. We currently have over 650 franchised study centres across the UK and Ireland.Key responsibilities of this role will include:Providing a professional reception service for the centreWelcoming parents, managing enquiries and taking messagesCommunicating with Kumon parents regarding issues such as absences, discontinuance, and paymentsProcessing and managing payments from Kumon parents.Maintaining positive relationships with Kumon parentsCarrying out other general administration duties.Essential:Proven track record in administrative rolesProficient in full range of Microsoft Office packages including but not limited to Word, Excel, PowerPoint and OutlookExcellent telephone mannerTeam player, but ability to work on own initiativeAbility to work on multiple tasksGood communication skillsAbility to prioritise and manage own workload amid conflicting demands and busy work periodsProfessional manner, Enthusiasm and Positive attitudeProfessional appearance'Can do, will do' attitudeAble to work-unsupervised and use own initiativeExceptional attention to detailFlexible approach to working hoursAppreciation of customer careUnderstanding of and commitment to an ongoing programme of professional self-developmentAppreciation of customer service and carePositive and caring interest in children and their capabilitiesDesirable:Experience in working in a multi-lateral, multi-cultural environmentKnowledge and/or experience of working within the education sectorWorking knowledge of Access databases and/or any other similar database IT solutionsFull driver's licence and ability to driveWilling to travel to other UK offices as and when required (with possible overnight stay)Qualifications:Must have Grade B in Maths and English GCSE (or equivalent) In return, we will offer you:28 days holiday per year including Bank Holidays (increasing with service)Annual salary reviewsExtensive training opportunities throughout your careerFree Kumon tuition for your childrenHundreds of retail discountsA company pensionPrivate Medical InsuranceFree eye testsLife assuranceEnhanced maternity and paternity payStaff at Kumon all share a passion for education, and the desire to help children achieve their full potential. The work you do, no matter what your role, will make a real difference to developing students' abilities and will help you to achieve your full potential too.The interview process will consist of:Initial phone interview with the hiring managerIf successful you will be invited to attend an orientation meeting/assessment day, in a centre around the country.The assessment day will be based on tests and presentationsThe final stage will be a face-to-face interviewTo apply for this role, please provide your CV and a supporting statement letting us know why you are interested in working for Kumon.Please include your relevant skills/experience as well as your GCSE (or equivalent) results.Kumon cares about your privacy, by submitting your information you consent that we will store your uploaded CV securely and process your data in accordance with the General Data Protection Regulation. On occasion we may share your CV outside the EU if the role we are recruiting for is based outside the EU within a Kumon Group Company. We will not keep your information longer than we reasonably believe is necessary for us to carry out the above and will not pass your personal details onto any third party. Unsuccessful applicants will be deleted from our database.If your application is unsuccessful, please allow for a 90-day period from the date of your initial application before reapplying.