Sales Development Rep

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Job description

About Vitrue

Musculoskeletal health problems like back pain cause more lost quality of life than any other physical health condition. Whether it's an office worker with back pain, a professional athlete with a knee injury, or someone having a hip replacement. At Vitrue, our mission is to use technology to fix that problem. We're a well funded and high growth technology startup disrupting the way we assess and treat musculoskeletal issues from the workplace to the clinic (we're also alumni of the world's leading startup accelerator - Techstars!).

Our clinical product, EVVA, is used by surgeons and sports consultants to diagnose musculoskeletal problems in the general public and in elite athletes. Our workspace wellbeing platform, VIDA, uses that same technology to understand the various risk factors that a desk workers environment and working behaviours are introducing.

We are backed by leading investors including Techstars, Crista Galli Ventures and Hambro Perks, and have received global recognition:

• FastCompany: World Changing Wellness Ideas award
• CogX award: Best AI Product in HR
• Forbes: 60 Women-Led Startups That Are Shaking Up Tech Across The Globe

We're solving a problem that stops millions of people from doing what they love whether that's their favourite sport, or playing with their grandkids. We are also enjoying faster-than-expected growth and need the expertise, drive, and energy of a Customer Success Manager like you to make it happen.

Vitrue's model is simple. VIDA costs around £1 per user per month in a SaaS model. Over time the business will grow through both selling to more companies of all sizes in the UK and internationally and selling higher-priced bundles to existing users. The company has had exceptional initial success and is currently winning new clients at a high volume. Its clients include household names like Bupa across multiple sectors with extraordinary feedback from customers like "this is the first time I've had people across the company banging down my door for access to a wellbeing tool"!

Requirements

This role is critical to the company's success and is an opportunity to join as we begin to scale our sales and marketing teams. We know that we have an incredible product that makes a difference and the timing is right now. We know that the market wants the product that we have built. We are now looking to recruit a sales development rep who will work alongside the sales team and founder to win new clients.

We're a fast-paced startup with no two weeks the same, but your core duties will be to:

• Ownership of Vitrue's outreach strategy
  • Research and create lists of target accounts to meet our sales target profiles
  • Research and develop targeted, personalised outreach campaigns to our target accounts
  • Analyse and iterate on outreach sequences content and strategy
  • Reach out to inbound leads including over email, video call and conversations on the phone
• Qualify inbound sales enquiries
  • Ensure we are investing our time where it matters
  • Give customers an amazing first experience with Vitrue
• Manage our CRM platform and ensure it can be an excellent foundation for outbound sales and marketing.
• Collaborate with others across the team - particularly
  • Customer Success to ensure successful implementation of our program, as well as renewals / upsells.
  • Marketing to ensure we have a well-oiled lead gen/conversion machine
• Create and collaborate on new sales materials as well as sales decks and proposals for qualified sales opportunities
• Help us improve by suggesting ways we can make our sales process better. We're a startup and rely on everyone helping us to build an amazing company across the board.

We are looking for someone who can demonstrate that they have the experience to join an early-stage company and deliver significant growth. Your key attributes should be:

Must-haves:

• Experience as an SDR/BDR in a software company
• Excellent communication skills and the ability to explain the complex in a simple way, so anyone can understand you
• Ability to analyse campaign performance data and alter your approach based on results
• You enjoy a fast-paced, startup environment and you are happy to roll up your sleeves and deliver

Nice to haves:

• Experience in a start-up
• An interest in technology
• Passion for wellbeing, particularly musculoskeletal health. Lots of our team have either experienced or know someone close to them who have experienced MSK pain and know what it's like.
• Experience selling an employee wellbeing or HR product or experience of selling into HR departments would be fantastic

Benefits

You'll be joining Vitrue at an extremely exciting time. We've just closed our seed round kicking off a big period of growth, our product is on the market with amazing customers and we have a million ideas on how to expand the product. You'll get to work with the latest technologies and have the opportunity to make a massive impact on the product, technology architecture and development structures in the company.

You'll be joining a growing team that has the control to decide the best ways to work together to achieve our mission. You'll get to work in multidisciplinary teams and have the chance to develop your skills outside your core skillset too.

Given the growth we expect to see over the next few years, there will undoubtedly be opportunities to progress your career.

• Meaningful share options, so that you own a part of the company
• Plenty of opportunity to take on more responsibility as we grow
• Opportunity to impact the direction of the entire company
• 25 days holiday (plus bank holidays of course)
• Flexible working including core hours with up to 2 days remote working per week and flexible use of Public Holidays
• £500 annual learning and development budget with 2 days learning leave; £300 wellness budget
• Work with a friendly, dynamic and agile team to address some of the biggest healthcare challenges
• Cycle-to-work scheme
• Office near Camden Lock right by the tube station
• Frequent company socials

If the idea of working in a fast-paced startup that is disrupting an industry and crucially, genuinely helping to improve the quality of life of people with musculoskeletal issues - please get in touch!

Vitrue Health has a 50:50 gender split and we care deeply about inclusive working practices and diverse teams. We want to attract the best talent and create an environment that supports and includes them.