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Trading Standards Officer
Pertemps
2021-12-03 10:01:23
Hammersmith And Fulham,
Greater London,
United Kingdom
Job type: contract
Job industry: Other
Job description
An exciting new opportunity has arisen within a West London local authority, currently recruiting for a Trading Standards officer.
Role Purpose
-To achieve compliance with all statutory and non-statutory requirements that come within the functional responsibility of the post, and to undertake other duties associated with the substantive role, as may be required from time to time to meet the needs of the service. -To achieve Council, Departmental, Divisional and team objectives, improve community well-being and provide value for money services. -To provide a high quality, customer focussed, and safe living and trading environment for residents, traders and the local community. Principal Objectives
KNOWLEDGE AND SKILLS
-To maintain a high standard of Trading Standards knowledge, competency and skill by participating in personal learning and development, as necessary or as required. ENFORCEMENT, ADVICE, AND BETTER REGULATION
-To provide high quality, sound, timely and accurate professional advice, guidance and information about any work matter, to customers or colleagues, members of the public, Member of the Council, solicitors, architects, surveyors and other professionals in a format that is understandable and appropriate, commensurate with the grade and post.
-To properly handle evidence, records and data to ensure that confidentiality, continuity, evidence integrity, data quality, data protection and requests for information requirements are observed.
-To deliver, as directed, a range of services in accordance with legislation, codes of practice, corporate policies, local systems, policies and guidance and good professional practice. This will include but is not limited to: inspections, projects, surveys, alternative enforcement activities, publicity, attending meetings, processing applications, visits, investigating complaints and service requests, sampling, monitoring, gathering evidence, making test purchases, carrying out PACE interviews, taking statements and determining appropriate action, commensurate with the grade and post.
-To undertake consistent, proportionate, targeted, accountable and transparent enforcement action, in accordance with best practice advice and guidance and enforcement policies, commensurate with the grade and post, to resolve any identified non-compliances. This may include seizing goods, prohibitions, closures, preparing and serving statutory and fixed penalty notices, simple cautions and other legal documents, commensurate with the grade and post.
-To prepare legal cases and evidence for Court, Tribunal or other statutory Hearing and give evidence as a witness at Court, Tribunal or other statutory Hearing. -To be aware of the impact on businesses, consumers, residents or others who might be affected by any enforcement or regulatory action taken. -To conduct investigations and other enforcement work with regard to breaches of legislation, in compliance with the Police and Criminal Evidence Act (PACE), the Regulation of Investigatory Powers Act (RIPA), Criminal Proceedings and Investigations Act (CPIA) and Human Rights Act (HRA).
SERVICE DELIVERY
-To assist and carry out work activities in accordance with the Division's Quality Management System (QMS) by participating in QMS projects, internal audits, updating and developing processes, procedures and standard documents in order to make continuous improvements and enhance customer satisfaction, commensurate with the grade and post.
-To competently deal with the processing of applications, notifications, referrals, consultations, schemes, licences, registrations and grants, carry out reviews and give approval, as directed using any powers that have been delegated, commensurate with the grade and post.
-To work in accordance with Council policies, procedures, protocols, processes, risk assessments and relevant service plans.
-To deal with the preparation, analysis, interpretation and presentation of clear, logical, accurate and timely reports, documents, schedules of work, spreadsheets, data analysis and feedback, commensurate with the grade and post.
SELECTION CRITERIA/PERSON SPECIFICATION
-Educated to GCSE, "O" Level or NVQ Level 3 or having equivalent experience
-Trading Standards (tbc) or Regulatory Compliance Apprenticeship or equivalent
-Appropriate CTSI modules
-Lead in identifying potential threats, risks and harm in accordance with the National Trading Standards Intelligence Operating Model.
-Successfully leads investigations and/or projects at a National and/or Regional level.
-Experience of managing projects and funded bids, within agreed deadlines and according to specification.
-CTSI Membership and able to demonstrate 20 hours CPPD a year for the last 1 year
-Drafting briefing papers and reports for Councillors.
Role Purpose
-To achieve compliance with all statutory and non-statutory requirements that come within the functional responsibility of the post, and to undertake other duties associated with the substantive role, as may be required from time to time to meet the needs of the service. -To achieve Council, Departmental, Divisional and team objectives, improve community well-being and provide value for money services. -To provide a high quality, customer focussed, and safe living and trading environment for residents, traders and the local community. Principal Objectives
KNOWLEDGE AND SKILLS
-To maintain a high standard of Trading Standards knowledge, competency and skill by participating in personal learning and development, as necessary or as required. ENFORCEMENT, ADVICE, AND BETTER REGULATION
-To provide high quality, sound, timely and accurate professional advice, guidance and information about any work matter, to customers or colleagues, members of the public, Member of the Council, solicitors, architects, surveyors and other professionals in a format that is understandable and appropriate, commensurate with the grade and post.
-To properly handle evidence, records and data to ensure that confidentiality, continuity, evidence integrity, data quality, data protection and requests for information requirements are observed.
-To deliver, as directed, a range of services in accordance with legislation, codes of practice, corporate policies, local systems, policies and guidance and good professional practice. This will include but is not limited to: inspections, projects, surveys, alternative enforcement activities, publicity, attending meetings, processing applications, visits, investigating complaints and service requests, sampling, monitoring, gathering evidence, making test purchases, carrying out PACE interviews, taking statements and determining appropriate action, commensurate with the grade and post.
-To undertake consistent, proportionate, targeted, accountable and transparent enforcement action, in accordance with best practice advice and guidance and enforcement policies, commensurate with the grade and post, to resolve any identified non-compliances. This may include seizing goods, prohibitions, closures, preparing and serving statutory and fixed penalty notices, simple cautions and other legal documents, commensurate with the grade and post.
-To prepare legal cases and evidence for Court, Tribunal or other statutory Hearing and give evidence as a witness at Court, Tribunal or other statutory Hearing. -To be aware of the impact on businesses, consumers, residents or others who might be affected by any enforcement or regulatory action taken. -To conduct investigations and other enforcement work with regard to breaches of legislation, in compliance with the Police and Criminal Evidence Act (PACE), the Regulation of Investigatory Powers Act (RIPA), Criminal Proceedings and Investigations Act (CPIA) and Human Rights Act (HRA).
SERVICE DELIVERY
-To assist and carry out work activities in accordance with the Division's Quality Management System (QMS) by participating in QMS projects, internal audits, updating and developing processes, procedures and standard documents in order to make continuous improvements and enhance customer satisfaction, commensurate with the grade and post.
-To competently deal with the processing of applications, notifications, referrals, consultations, schemes, licences, registrations and grants, carry out reviews and give approval, as directed using any powers that have been delegated, commensurate with the grade and post.
-To work in accordance with Council policies, procedures, protocols, processes, risk assessments and relevant service plans.
-To deal with the preparation, analysis, interpretation and presentation of clear, logical, accurate and timely reports, documents, schedules of work, spreadsheets, data analysis and feedback, commensurate with the grade and post.
SELECTION CRITERIA/PERSON SPECIFICATION
-Educated to GCSE, "O" Level or NVQ Level 3 or having equivalent experience
-Trading Standards (tbc) or Regulatory Compliance Apprenticeship or equivalent
-Appropriate CTSI modules
-Lead in identifying potential threats, risks and harm in accordance with the National Trading Standards Intelligence Operating Model.
-Successfully leads investigations and/or projects at a National and/or Regional level.
-Experience of managing projects and funded bids, within agreed deadlines and according to specification.
-CTSI Membership and able to demonstrate 20 hours CPPD a year for the last 1 year
-Drafting briefing papers and reports for Councillors.