General Assistant - Hospitality & Events

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Job description

Casual General Assistant - Hospitality & Events team

15:00 - 21:30

If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! At BaxterStorey our career opportunities span industries from retail fashion to motorsport within roles across marketing, people development, sustainability, supply chain and more. Working late nights or weekends are rare, giving you that important work/life balance - that's right you can work in hospitality and not work Saturday nights!

We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence. There is endless opportunity to climb the career ladder (at any age or stage of your career!) and we offer over 500 courses across our business, from NVQ qualifications to our award-winning Chef Academy.

Situated between Chancery Lane & Holburn. This location is ideal for many commuters. Currently we have 350 occupiers onsite most days. We have a close hardworking team for which we are now looking to grow.

What will you be doing as a Casual General Assistant - Hospitality & Events Team:

Specific Responsibilities:

To oversee the delivery, collection and presentation of the hospitality service at the location.
To ensure that all time constraints are met each and every time.
To ensure that the client receives the highest possible standard of hospitality.

Client Service:

To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
To ensure all food is presented and served in line with company standards.
To provide an excellent standard of client service.

People:

To co-operate with all team members and undertake duties in the hospitality areas as requested to ensure an efficient and effective service is delivered at all times.
To treat your team members at location as you would expect to be treated.

Health & Safety, Food Safety, the Environment:

To adhere to the company's Hygiene, Health and Safety and Environmental policies and procedures at all times.
To attend all health and safety training courses as required.
To rigorously follow the unit cleaning schedules.

Additional Responsibilities:

To attend all location management meetings as required.
To take responsibility for contributing towards your own development with the guidance of the Hospitality Manager / General Manager and attend training courses as identified.
To show commitment to company values in all aspects of your role.
To act as a positive ambassador for the business.
To attend to any reasonable request made by the client or BaxterStorey Management.

I have received and read my Job Description and understand that it acts as a guide only to my duties and responsibilities and is not exhaustive; I agree to undertake any other duties deemed reasonable by the management.

Ready to be part of the family? APPLY NOW!