Senior Operations Manager

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Job description

Victim Support is looking for a Senior Operations Manager based in London, to manage the delivery of a number of local Violence Against Women and Girls (VAWG) projects in London. The role, known internally as a Senior VAWG Operations Manager will also manage a national project supporting disabled victims of domestic abuse. This role is fixed term until 31/03/2023.Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.This is an exciting opportunity to build on the delivery and capacity of Victim Support to provide inclusive, support services to victims of domestic abuse across a number of London boroughs and to lead the day to day operations of Victim Support's Violence Against Women and Girls projects across London.The VAWG Operations Manager has responsibility for leading, managing, developing, monitoring and reviewing the operational running of high-quality frontline services to victims of domestic abuse; ensuring that all contractual targets are achieved; initiating, developing and maintaining effective relationships and formal partnerships with organisations within the VAWG sector; overseeing IDVA representation at Multi Agency Risk Assessment Conferences (MARAC); and implementing and supporting the development of the strategic direction of VAWG services.To be successful in this role, you will have extensive experience of providing Domestic Violence and Abuse services and a good understanding of the social model of disability. This job is subject to an enhanced DBS check.Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.