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UX Lead

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Hays

2021-12-03 10:04:32

Job location London City, Greater London, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job description

UX Lead - \u00A380,000 + Bonus and Benefits

Your new company

The world's leading global information services company that help individuals take control of their finances.

We have an exciting new opportunity for a UX Lead to play a crucial role in helping households to save money and get access to the right financial product for their needs.

We are looking for someone that is highly skilled at crafting exceptional experiences. You will be leading and inspiring a small team to design great experiences, you will help to drive significant transformation for our business. You will work in close collaboration with the Head of Product to define the future experience and identify new opportunities to solve everyday problems that our customers have - through researching, conception and validation.

Your new role

* Guide and organise discovery, research, and data synthesis to identify critical user insights and develop hypotheses to design effective experiences.
* Perform investigative analysis to uncover the product's wows and woes, relative to market\/consumer trends, competitive threats, market opportunities, and consumer experience.
* Generate new ideas or concepts by leading workshops, structured brainstorms, or other collaborative exercises.
* Develop and test new propositions that solve the problem identified and validate that the concept is desirable and addresses the jobs to be done.
* Deliver high-quality work through wireframe\/prototypes as well as leading a small team of designers that are focused on the improvement of customer journeys and flows.
* Act as a coach, trainer and mentor within the team and broader product team.

What you'll need to succeed

* Possess deep understanding of design craft, tools, and the user-centred design process.
* Experience leading projects from start to finish.
* Strong understanding of user research and testing.
* Confidence in communicating, defending, and building consensus around design decisions.
* Experience working at all levels, including senior stakeholders.

What you'll get in return
Fully remote with the occasional trip to the London and Nottingham office.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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