Assistant Business Services Co-ordinator

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Job description

Summary

The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you'll have to love variety. As well as supporting day to day operations, you'll have the chance to support a variety of projects. You'll learn to champion best practice when it comes to business support, and will always be looking at how you can offer help where needed.

Hours: 15 hours per week

Salary: £18,525 per annum

Contract: Fixed term role until February 2022

Interview date: Friday 17 December 2021

What it's like to work here

It's an exciting time to work at the celebrated Edwardian retreat of Polesden Lacey. New areas of the property have opened to the public, making this a year-round attraction with lots of opportunities within the team. The property boasts glorious views of the surrounding Surrey Hills, as well as an impressive art collection, manicured gardens and a large National Trust Shop and Cafe. Colleagues have a great team spirit with close links to the local community. This picturesque property is just four miles outside of Dorking, however you're likely to need your own car to get here.

Everything in the garden reflects Mrs. Greville's desire to impress her guests with lavish displays, garden tours are available through the day in summer and weekends in the winter.

Click here for more information about this location

What you'll be doing

Known for your attention to detail and can do attitude, you'll help provide a comprehensive administration service to your team. You will offer excellent and helpful customer service to our visitors, either by telephone or email, and help support our internal staff and volunteers with any queries they may have. As well as assisting with people's diaries and movements, you'll be comfortable using a variety of IT packages to help create reports, keep accurate records, and write timely and accurate internal/external communications. In essence you'll assist with the delivery of an effective business service function.

This is a temporary role to support the current team. The proposed working pattern would be 3 mornings a week, 9am - 2pm. Exact rota open for discussion at interview.

Please also read the full role profile attached to this advert.

Please attach a CV and cover letter explaining why you are applying for this role.

Public transport is extremely limited to Polesden Lacey so you are likely to need a car to travel here.

Who we're looking for

• Helpful and approachable demeanour
• A good team player
• Advanced IT Skills and ability to use digital/social media and other marketing channels
• Have clear written and verbal communication skills
• Take pride on delivering excellent customer service
• Ability to prioritise your own workload
• Good eye for detail