Corporate Affairs - Internal Channels Manager

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Job description

We're currently recruiting an experienced manager to lead on our internal channels and content within the UK. You will work closely with content managers, senior managers and directors specialising in internal communications, PR and online communications, as well as stakeholders across the Corporate Affairs function.

The ideal candidate will be a confident, articulate self-starter who is also a collaborative team player.

They'll demonstrate experience and knowledge of digital platforms, channel management and using data to analyse and drive improvements. They will also have excellent writing and editing skills, sound judgment and the ability to create and maintain great stakeholder relationships. Advising on comms technologies and trends, and leading projects to keep our internal channels at the cutting edge, is also an important part of this role.

The role oversees the management of the firm's internal channels and delivering content for a broad range of business areas, topics and audiences.

• Lead the editorial process, managing the delivery of our daily and weekly firmwide news through a variety of channels and formats.

• Oversee the flow of content for our internal online news service - from sourcing to publication.

• Lead the internal comms approach to measurement and analysis to provide insights and support future communications planning

• Be the wider team's expert on our channels and house style.

• Work closely with internal stakeholders to drive positive, innovative and impactful communications activity and enhance the firm's reputation as the UK's leading professional services firm.

• Work closely with IT to maintain and improve our bespoke communications planning tool

• Collaborate with Corporate Affairs colleagues on wider campaigns in support of the firm's strategic priorities, and work closely with colleagues to share experience and best practice and excellence in market-leading communications.

• Build and maintain a solid understanding of the priorities of the firm and its business lines.

• Wide-ranging internal communications experience, including editorial and channel management

• Experience using email marketing software such as Marketing Cloud, content management systems, and community/social media management an advantage

• Understanding of communications metrics and measurement

• Delivery and implementing channel and content strategies.

• Proven ability in using digital channels as effective communications tools.

• Excellent writing and editorial skills, and proven ability to plan, manage and deliver projects.

• A strong problem-solver and able to work calmly under pressure.

• Strong stakeholder management skills and ability to manage multiple projects.

• Experience of large scale change comms strategy would be an advantage.

• A strong understanding of business and current affairs.

• An understanding of the economic, political and business drivers impacting the UK and professional services in particular.

• Bring creativity, ideas and experience to a high-performing communications team.

Corporate Affairs works to ensure our firm has a distinctive, coherent and aligned market presence across the firm. Our team comprises a group of specialists in the areas of communications, engagement, reputation, public affairs, governance and regulation who bring their collective expertise to our firm's internal and external stakeholders.

Our vision is to be the leading digitally-enabled corporate affairs team. Our role is to help build and protect PwC's reputation through engagement with a broad set of stakeholders and to keep our people connected with our strategy, purpose and culture.

We provide strategic counsel to the business leaders across all lines of service and undertakes activities to support the firm's strategy. We focus on those areas that will differentiate us and allow us to make a real impact in the market and with our people, and we work to safeguard the reputation of the firm across our key stakeholder groups.

Corporate Affairs is structured into four themes; Stakeholder Engagement and Public Affairs, Change and Regions, Growth and Digital, and Purpose and Reputation. We also have a Channels and a Multimedia team to support the delivery of our messages. Our projects often span across the themes and there are many opportunities to develop in areas outside of your own.

Not the role for you?
Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?

The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here:

The Deal
We want all of our people to feel empowered to be the best that they can be, which is why we have 'The Deal'.

Find out more about our firmwide Employee Value Proposition:

Diversity
Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.