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Credit Controller

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European Tyre Enterprise Ltd

2021-12-03 08:50:34

Job location London, Greater London, United Kingdom

Job type: fulltime

Job industry: Accounting

Job description

About us

European Tyre Enterprise Limited is an international tyre and automotive service, maintenance and repair business group with annual sales revenues of more than £1 billion across five countries in Europe.

We operate multiple retail brands including Kwik Fit with over 800 centres in the UK and Netherlands as well as Stapletons Tyre Services which sells over 6 million tyres to trade customers in the UK.

The role

Reporting to the Credit Control Supervisor, our Credit Controller will be working as part of a team, chasing overdue payments and customer queries, working closely with the sales team to implement the company credit policy.

This is a permanent role of 37.5hrs from Monday to Friday. Team members are currently home-based, but this may change to being based full-time or part-time in our Letchworth office at some point in the future so potential candidates must ensure that they are able to travel as required.

Key accountabilities

Controlling and monitoring credit allowed to customers.
Ensuring written Credit Control procedures are adhered to.
Receiving credit limit increase requests for all Customers; following the company's credit control procedure for credit risk assessment, and then passing on for authorisation to the Credit Control Supervisor.
Responsible for authorisation of procedures, involving decision-making and resolution of customer queries.
Requesting overdue monies from customer by phone and letter.
Sending legal letters on agreed dates.
Ensuring customer queries are dealt with on a timely basis and are resolved to ensure payment is received.
Ensuring issues raised by Supervisor/Chief Accountant review are followed up and resolved within set deadlines.
Ensuring customer accounts are clamped on agreed dates and released according to written procedures.
Ensuring customer accounts with overdue invoices are submitted to debt collection agencies in accordance with procedures.
Reviewing daily report listing of clamped/stopped customer accounts where monies have been paid.
Removing clamp flag from relevant accounts

Skills & experience

Credit control environment experience preferred
Well organised and with excellent communication skills
Confident user of IT, particualy Excel

Benefits

We appreciate how hard our people work to keep our customers safe on the road. We also recognise they need to be rewarded for their hard work, that's why we offer a range of benefits to support our people and their families.

Job Reference: ETEL00887

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