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Customer Services Executive, Mallusk

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Staffline Recruitment Ireland

2021-12-03 09:01:02

Job location London, Greater London, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Staffline Recruitment are currently seeking a Customer Services Executive on a temporary ongoing basis on behalf of their client, a lead packaging company based in Mallusk.

Hours of Work: Monday to Thursday, 8.30-5 Friday 8.30-4

Salary: £9-10/hour

Main Responsibilities:

Deliver consistent exceptional customer service levels to drive and increase sales.
Manage an inbound and outbound call schedule.
Input customer pricing on the system to sales requirements.
Preparation of invoices and delivery document paperwork for delivery routes.
Create trust and confidence when building rapport with customers and retain customer loyalty.
Represent the company brand by ensuring each customer receives a friendly and engaging and efficient experience.
Input customer order information accurately to the system in a timely manner.
Communicate in a calm and confident manner when handling complaints and a high volume of calls.

Criteria:

1-2 years experience in a customer service focused, fast paced service or retail environment.
Call centre experience is an advantage but not essential.
Fluent in English both written and oral.
Computer literate in Microsoft Office and Outlook.
Access to a drivers licence and a car.

Only candidates who meet the criteria will be considered. BELSL

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