Please scroll down, To apply

Energy Advice Officer

hiring now

K&T Heating

2021-12-03 08:52:48

Job location London, Greater London, United Kingdom

Job type: fulltime

Job industry: Other

Job description

K&T Heating are working together with The Guinness Partnership and we have a very exciting new opportunity to join our team as an Energy Advice Officer.

Experience with this type of role is not essential as all training will be provided.

Customer service skills are essential.

This role will be field based so the right candidate will require a full driving license.

Purpose of the Role:
* To work with our client, The Guinness Partnership, and their customers to alleviate fuel poverty and hardship by home visits.
* You will offer practical help with fuel switches and reducing energy bills through correct appliance use.

Specific Roles and Responsibilities:
* Home visits to support customers with fuel switching, correct use of heating systems and fuel poverty assessments.

* Support with accessing available internal and external funding.
* Work with several teams across Guinness with accessing available funding for customers and on behalf of Guinness.
* Support in collecting customer energy data to help Guinness understand how they can support their customers with the type of system to be installed and to understand any benefits this job role may offer customers.
* Collation and examination of information on savings from fuel switches and energy advice to understand the impact this job role is having on fuel poverty and tenancy sustainability.
* Attendance to Guinness's office 1 day per week to review work completed

* Supporting projects with the heating and hot water team where applicable.

Relevant Skills and Behaviours:
* All training will be provided around supplying energy advice and boiler advice.
* A background in customer service would be a benefit this role as you will be working face to face with customers on a regular basis.
* We are looking for hardworking individuals who will offer a professional service, representing both The Guinness Partnership and K&T Heating to a high standard at all times.

Qualifications and Key skills required:
* Full, clean UK driver's license
* Excellent Customer Service Skills

Please apply to this advert and we will contact you asap to arrange an interview.

Reference ID: TM - GUINNESS

Job Types: Full-time, Permanent

Salary: Up to £26,000.00 per year

Schedule:
* Monday to Friday

Education:
* GCSE or equivalent (preferred)

Experience:
* customer service: 1 year (preferred)

Work remotely:
* Yes

Inform a friend!

Nearby jobs

Software Engineer III Barkingside

Infrastructure Architect Barkingside

Project Engineer Barkingside

Top