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Food & Beverage Team Leader x 2

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NATIONAL TRUST 21000.00 British Pound . GBP Per annum

2021-12-03 08:51:48

Job location London, Greater London, United Kingdom

Job type: fulltime

Job industry: Advert / Media / Entertainment

Job description

Summary

Do you enjoy supervising and leading a talented, enthusiastic, passionate team? Are you a customer focussed individual wanting to provide exceptional customer service? If so this role could be for you.

Hours: This role is based on 1950 annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year

Salary: £21000 per annum

Contract: Permanent role

What it's like to work here

Find out more about what it's like to work in our Food & Beverage team here

What you'll be doing

You'll love leading a small team, and with your passion for food and ability to identify new income opportunities, you'll assist the Food & Beverage Manager to deliver an excellent experience for all our visitors at our special place. Through effective supervision and leadership you will motivate the team of staff and volunteers to work towards a culture of exceptional service and make it a great place to work.

Ensuring the team are competently trained and compliant with relevant legislation, you'll also make sure every food and drink order is beautifully presented and served with a smile. You'll work with your team to ensure the outlet is well presented and tables are cleared efficiently.

You'll be proud to share our valuable work with our customers, and look to contribute new ideas so that we can maximise profit which can be reinvested back into our conservation work.

Please also read the full role profile, attached to this advert.

Who we're looking for

To be successful in this role you will work with and lead your team, to deliver exceptional customer service with our cause at the forefront of your mind:

You'll need to be;

  • Customer focussed with great communication skills both verbal and written
  • Passionate about food
  • Creative and proactive and love seeking out new opportunities
  • An inspirational leader
  • Confident supervising teams - rota's, managing absence, giving feedback
  • Aware of Health & Safety compliance requirements

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