Property Manager - PRS (Build to Rent)

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Job description

Title: Property Manager - PRS (Build to Rent)
Contract Type: 12 month Fixed term contract
Hours of Work: Full time, 35 hours per week
Location: Stratford, London & homeworking*
Persona: Agile, Office based 20-40%
Salary: £29,232 per annum plus commission & Essential Car User Allowance**

Interviews will be held on: Date TBC via Microsoft Teams

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q's Private Rented Sector (PRS) portfolio is set to expand greatly over the coming years to become one of the largest rental portfolios in the capital. We are currently seeking an experienced Property Manager to join our PRS team. The position is based at our West Ham Lane office in Stratford (E15), but you will be initially working from home.

We are looking for candidates who are self motivated, customer focused and target driven to join our fast paced yet fun team.

You will be responsible for:

• Supporting the management function in maximising rental returns and minimising tenancy 'void' periods
• Working collaboratively with internal and external stakeholders to support the acquisition of property to achieve organisational targets and objectives
• Ensuring the property portfolio and associated activities are delivered in accordance with legislative requirements and ensuring compliance across the operation
• Providing excellent customer service to a demanding client base and maintaining relevant records and systems

To be successful in the role you will have:

• Property management and lettings experience in the private rented sector
• Excellent communication (written and verbal) and customer service skills with the ability to work as part of a dynamic team and respond positively to challenges
• Proven track record in delivering on targets and deadlines within a demanding customer focused commercial environment
• An awareness of budgetary and financial risk in respect of the residential market place
• Experience of using MS Office Suite

As this is an essential car user post, the post holder is required to have a full driving licence and access to a vehicle that is insured for business use.

The benefits we offer:

Property Managers are entitled to commission based on performance, capped at £3,500 per annum. As an essential car user (ECU) you will also receive an ECU allowance of £1,300 per annum. In addition to this we offer the following 'core' benefits:

• 26 days annual leave rising to 31 days with length of service
• Annual bonus (subject to group performance)
• Excellent Pension scheme and non-contributory life assurance
• Investment in your career development with continued support and training (in house & external courses)
• Employee assistance programme

* This role will be office based till training has been completed.

**ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

If you have the skills and experience mentioned above and are interested in working for an organisation that can really make a difference to people's lives, then please apply without delay.

Apply Now: to apply please submit an online application, detailing your suitability for the position in the Supporting Statement section.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request.

COVID 19: The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Secure requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.