Senior Analyst

Who are we?

We're the UK's largest water provider, with over 15 million customers to serve every day. Water is essential to daily life, and that means our business is always open. We make a difference daily to millions of customers by supplying 2.7 billion litres of water to around 10 million homes. Our main role is to ensure customers can turn on the tap and get world-class drinking water 24/7. We also safely transport and treat waste, returning it back to the environment.

About the role

Your role as Senior Analyst will be to provide client managers with specialist information and advice related to a specific area of the business, either through regular operations or in a project environment. You will collect, organise, analyse and disseminate data, reporting back insights in a compelling and succinct way to the business.


What you will be doing:

• Provide relevant and effective operational data analysis and interpretation
• Provide expert advice to help influence and inform colleagues / managers on operational decisions.
• Daily reporting and analysis, interpreting data into insight
• Driving key business priorities and decisions through data, supporting operational teams to make informed decisions
• Conduct modelling and interpretation of the company operational data, working closely with colleagues in other functions at all levels, and providing insight and challenge into the operational and process owner teams or project managers
• Monitoring, controlling and reporting on risk and opportunity profiles
• Produces consolidated reports across the Business
• Prepare insight from analysis of complex data to identify skills gaps or broken processes & procedures making recommendations for possible improvements
• Manage a team of analysts to deliver the activities above
• Supporting other managers and departments with effective data capture for both regular and ad-hoc reporting

What we're looking for:

• Ability to deal with key stakeholders within the business
• Experience with Power BI & SQL
• Previous Data, Analytical and Insight experience essential
• People Management experience
• Strong commercial experience, or equivalent
• High numerical and analytical skills
• Numerical, application experience, Insight and high-level messaging capability
• High level of relationship management ability

What's in it for you?

You will have the opportunity to be an integral part of the Business Intelligence team expansion and have the chance to learn new and innovative technical skills, in return you will exude a pro-active approach to analysing data, be able to get into the detail and present concise effective conclusions.

You'll be part of a wider team of like-minded people, working collaboratively on building effect solutions and reviewing new innovative ways of work.

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year, increasing with length of service, access to money saving and benefits schemes and much more!

We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.

Thames Water is a rewarding and diverse place to work. If you join us, you'll enjoy our flexible working arrangements and be supported with progression and development opportunities. We're proud to be a Stonewall Diversity Champion, Disability Confident Leader, Times Top 50 Employer for Women, Race at work charter signatory and Carer Confident great place to work. We also support local events and charities.

You can find our more in our working for us section of our website.