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Service Advisor

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Manpower

2021-12-03 07:38:41

Job location London, Greater London, United Kingdom

Job type: fulltime

Job industry: Sales & Marketing

Job description

Manage and respond to customer queries regarding breakdowns, ensuring that queries are dealt with efficiently.
Complete all relevant administration relating to customer queries and vehicle maintenance
Manage daily maintenance of vehicle fleet
Assist customers to resolve any queries they may have, providing excellent customer service at all times.
Monitor costs agreed with suppliers to ensure that these are adhered to at all times Monitor maintenance budgets to ensure that these are adhered to at all times
Monitor workload of inhouse and mobile mechanics.
Update fleet maintenance records on a daily basis
Monitor vehicle MOT and Services and Inspection schedules to ensure compliance
Work closely with other departments to ensure all processes are followed
Monitor and manage V.O.R (vehicle off road) reports
Other duties as and when required

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