Restaurant Floor Manager (F&B)

---

Job description

Our Restaurant Floor Manager's primary function is to provide leadership, management, and oversee operations for the restaurant. They will ensure smooth operational running of the outlet ensuring the team deliver an excellent and memorable experience for our members. You should uphold the highest standards and ensure the member experience is always in line with our standards. WHAT YOU WILL DO The key responsibilities for this role will include but are not limited to:Managing the day-to-day operations and activities within the restaurant ensuring the team deliver an exceptional hosted experience for our members.Ensuring that an effective table reservation system is in operation and being used effectively to maximise revenue.Proactively managing any member complaints ensuring we follow up so that our members and their guests leave happy with a positive lasting impression. Helping to achieve budgeted food and drink cost, sales, stock, labour costs and profitability.Participating and inputting towards food and beverage activities helping to build and deliver innovative activations.Being an ambassador for our club as well as a strong leader who embodies our values and commitment to our teams.Assisting all members of the restaurant to perform their roles, by providing training, solving problems and removing obstacles.Empowering colleagues providing excellent service for both internal and external guests.Overseeing creation and development of all restaurant SOP's and standards.WHO WE ARE LOOKING FOR Proven experience managing the food and beverage departments in a luxury / lifestyle food and beverage operation.You are an inspiring leader who relishes taking responsibility for running food and beverage teams and departments.Confident in using purchasing, health and safety and food safety, payroll and rota systems.Stays up to date with current food and beverage trends and best practices.Must be able to work flexibly including evenings and weekends due to the operational hours of the club. Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members. A genuine passion for hospitality and hosting.BENEFITS 28 days holiday (increasing with length of service), pension and life assurance.Inclusion in the Tronc scheme.A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.Goes without saying, but we will feed you during your shift.Lots of opportunity to develop your skills and progress internally. Regular team get togethers, from regular team drinks to bi-annual parties.Opportunities to join one of our committees and influence how we do things, how we socialise and how we support the local community.Great incentives and reward programmes including recommend a friend bonuses, employee of the month and much more.